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EDGE0911's avatar
EDGE0911
Seasoned Traveler
7 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message.  Direct function "m_submitFenc...
crashing
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
7 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

  • EA ID/Steam ID
  • OS installed:
  • OS Version
  • GPU: 
  • GPU Version
  • Date/time issue occurred?
  • Summarize your bug:
  • What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
  • In which mode has this happened? MP - Campaign - if MP, which part?
  • Any other errors when they happen?
  • Crash the entire game, or just pops up the error?
  • Is this during a specific mission or during a cut-scene?
  • Can you attach a DxDiag?




Akuatics's avatar
Akuatics
Rising Novice
7 months ago

Steam Username: Akuaticz
Steam ID: 76561198840625888

Win11 Pro - 25h2

Asus 4080 Super Proart

Driver version 581.57

Every day since launch.

Same error as OP. DX12 crash, GPU physically removed.

Crash.

I have only tested in MP. All modes of MP do this.

No.

Crashes the whole game, pops up the error, and then closes, and I have to manually open the game.

No, at random intervals.

See attached for DxDiag.

  • Akuatics's avatar
    Akuatics
    Rising Novice
    6 months ago

    Attaching the error as well. 

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