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EDGE0911's avatar
EDGE0911
Seasoned Traveler
7 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message.  Direct function "m_submitFenc...
crashing
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
7 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

  • EA ID/Steam ID
  • OS installed:
  • OS Version
  • GPU: 
  • GPU Version
  • Date/time issue occurred?
  • Summarize your bug:
  • What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
  • In which mode has this happened? MP - Campaign - if MP, which part?
  • Any other errors when they happen?
  • Crash the entire game, or just pops up the error?
  • Is this during a specific mission or during a cut-scene?
  • Can you attach a DxDiag?




TheJackSpeed1's avatar
TheJackSpeed1
Rising Novice
7 months ago

Steam ID: thejackspeed

OS installed: Windows 11 Pro

OS Version: 24H2 26100.6899

GPU: AMD Radeon RX 9060 XT 16Gb

GPU Version: Sapphire Nitro+

Date/time issue occurred? From day 1 until today.

Summarize your bug:  Game freezes, black screen and directx error.

What type of issue do you have? Crash.

In which mode has this happened? MP (all modes= - Campaign

Any other errors when they happen? No

Crash the entire game, or just pops up the error? Entire game.

Is this during specific mission or during a cut-scene? No totally random, I can't play more than 1 hour

Can you attach a DXDiag? Yes. 

 

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