Forum Discussion

Seasoned Traveler

7 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

7 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

DesyncDevil

Rising Newcomer

7 months ago

I am using Gefoce NOW Ultimate

EA ID: DesyncDevil / Steam ID: 76561197982354182

OS: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)

GPU: Integraded one on Lenovo ideacentre. Not sure what.

Issues occurs: Every time I try to play Campaing.

Bug summarization: I select difficulty, press play, game hangs, sometimes a loading screen appears before it hangs, but every time it crashes to the following error prior to being able to play:

"DirectX Error

DirectX function "Hang Detected in waitForFrameFences. Timed out after 8000 ms. Waiting for Signald: 102. Last Signaled Fence Value: 103. Unsignaled Fences: ('Graphics' stopped at 101), 'failed with DXGI_ERROR_DEVICE_HUNG ('The GPU will not respond to more commands'). GPU: 'NVIDIA GeForce RTX 4080', Driver: 58142. D:\dev\TnT\Code\Packages\RenderCore2\RenderCore2\dev\source\platform\Dx12\SubmissionManagerDx12.cpp. This error is usually caused by the graphics driver crashing; try installing the latest drivers."

I do not have D drive btw.

Issue type: Crash in Campaign, all everything else in the game works just fine.

It crashes the game and leaves the Geforce NOW grey diamond background on.

DxDiag.txt97 KB