Hello,
I am experiencing constant crashes while playing Battlefield 6 and I’m hoping you might be able to help.
My PC specifications are:
CPU: AMD Ryzen 5 7500F 6-Core Processor
GPU: AMD Radeon RX 9060 XT
RAM: 32 GB
The game most often crashes after around 15 minutes of gameplay, although sometimes it can take a bit longer. The crash always returns me to the desktop with a DirectX error message.
Most of the time the errors are related to DXGI_ERROR_DEVICE_HUNG or DXGI_ERROR_DEVICE_REMOVED.
Some of the error messages I receive include:
DirectX function "Hang Detected in waitForFrameFences" timed out after 8000 ms – failed with DXGI_ERROR_DEVICE_HUNG (The GPU will not respond to more commands).
DirectX function "m_submitFencePlat->GetCompletedValue()" failed with DXGI_ERROR_DEVICE_REMOVED (The video card has been physically removed from the system, or a driver upgrade for the video card has occurred).
GPU mentioned in the errors: AMD Radeon RX 9060 XT
Drivers involved in crashes: Adrenalin 25.8.1 and 26.1.1
The crash logs also reference RenderCore2 / SubmissionManagerDx12.cpp.
I have already tried many troubleshooting steps (graphics settings changes, disabling upscaling technologies, driver updates, etc.), but unfortunately nothing has solved the problem so far.
I have also submitted around 30 crash reports using the AMD Bug Report Tool.
Here are several examples of the crashes I’m experiencing:
https://www.reddit.com/r/Battlefield/comments/1rhdl8f/bf6_crash_number_150/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button
https://www.reddit.com/r/Battlefield/comments/1ram1lv/i_have_this_crash_and_cant_resolve_it/
https://www.reddit.com/r/Battlefield/comments/1r5otv9/another_crash_i_dont_know_what_to_do/
https://www.reddit.com/r/Battlefield/comments/1qwha7d/bf6_this_crash_is_killing_my_experience_please/
https://www.reddit.com/r/Battlefield/comments/1ql4n2r/help_me_with_this_crash/
At this point I’m not sure what else I can try, so I would really appreciate any guidance or suggestions from your side.
Thank you in advance for your help.
Best regards.
try to get a refund. There is no fix and there will never be a fix. have fun with other games. you can waste hours or days on some voodoo stuff but the reality is the problem hasnt changed since August last year and no one cares...
