Forum Discussion

Zevered's avatar
Zevered
New Scout
5 days ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

This is still on-going for thousands of players EA, can we get an update?

Happened twice during the first 35 hours of play, that I can live with.

Then 5 times over 4 hours.

Now it's every 2-20 minutes. I can't play the game anymore. I can't finish a match.

Tried every solution Ive come across so far, reinstalled the game, direct X, swapped drivers, 

installed/uninstalled windows updates, resizable bar on/off, DCOP/XMP on/off, PBO fiddling and on/off, page file sizes, shader caches both for the game and dx, all in-game settings wiped, from off/low to overkill etc. etc.

Im at my wits end here and I put in a refund request to Steam and I suggest others do as well until this is fixed since the game is just broken on a technical level at the moment.

crashing

12 Replies

  • siles2004's avatar
    siles2004
    Seasoned Novice
    5 days ago

    Do you guys have AMD CPU and EXPO enabled? 

    IF SO, then download OCCT, run CPU+RAM Test if it fails, disable EXPO in BIOS and try BF6 again.

    Even if you don't have EXPO but XMP, the same deal.
    Download OCCT run the tests, if it fails and you also tried without XMP, then you may have an actual hardware error.

  • Zevered's avatar
    Zevered
    New Scout
    5 days ago

    Appreciate it my dude, but it's literally thousands of players over both AMD, Intel and Nvidia experiencing this and in this game only. You can check this thread which I suppose is only a fraction of the people actually experiencing this and even as the EA rep said he saw a lot of these posts on Steam as well.

    https://forums.ea.com/discussions/battlefield-6-technical-issues-en/dxgi-error-device-removed-or-dxgi-error-device-hung/12737991

  • Zevered's avatar
    Zevered
    New Scout
    5 days ago

    Ran the CPU + RAM test for 1 hour without issues.

  • siles2004's avatar
    siles2004
    Seasoned Novice
    5 days ago

    I can only talk out of my own experience. I have been troubleshooting my issues for 4 days and solved them 100% today with disabling EXPO.
    Maybe the EXPO issue is only with Ryzen 7000 on B650 Boards, but I'd rather tell and maybe help another then saying nothing.

  • NomadicX's avatar
    NomadicX
    Rising Newcomer
    5 days ago

    Seems to happen to me if I change game settings after installing drivers. Now, if I change the games settings to what I want then use ddu to uninstall nVidia driver and do a clean install of the driver I wont' get the errors at all unless I go back in and mess with the games graphics settings. I've been error free for 3 days after doing this. This only seems to happen in the graphics sections of game settings, going back in to change keybinds and other things doesn't trigger the error or require a reinstall of the driver

     

  • 4htbocriik91's avatar
    4htbocriik91
    Seasoned Newcomer
    5 days ago

    voce conseguiu resolver? ja tentei de tudo tambem e até agora nada

  • 4htbocriik91's avatar
    4htbocriik91
    Seasoned Newcomer
    4 days ago

    I have the same problem and I've already done everything and I wanted to know if you managed to solve it

  • Zevered's avatar
    Zevered
    New Scout
    4 days ago

    Sadly not, I've done anything and everything mentioned in the forums to try to remedy this, but still having crashes. Managed to play a few full games today, but crashed out of most of them. It feels bad tbh.

    Saw this in a thread earlier and seeing EAs response in this thread:

    https://forums.ea.com/discussions/battlefield-6-technical-issues-en/dxgi-error-device-removed-or-dxgi-error-device-hung/12737991
    https://www.youtube.com/watch?v=jbgr23hHj1I

    So I guess we just have to wait and hope...
    "We do not consider this resolved."

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