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f2c1c668532dc737's avatar
f2c1c668532dc737
Seasoned Newcomer
13 hours ago
Solved

Error: 1:86001S:89001S - won't connect - EA support messed up my account

Hello , First off, game was working fine, but I noticed I redeemed on my wrong old account. So I asked EA, hey can we merge those accounts, they said sure. Then after they merged, BF6 did not app...
ea app
login issue
pc
  • f2c1c668532dc737's avatar
    f2c1c668532dc737
    12 hours ago

    Resolved! - After about 25 chats with different customer support reps, I was transferred to one that was able to "try one thing" it was to put the BF6 back in the original account, which solved it! 

    Now I hope they can help with merging / transfering into my main account but I will wait for the future when it's less fresh and buggy. 

f2c1c668532dc737's avatar
f2c1c668532dc737
Seasoned Newcomer
11 hours ago

Yes, I was able to play fine before they attempted to merge my accounts, now they 'reverted' it back to original so I can play again.
What error message are u getting?

 

MyLittleProny's avatar
MyLittleProny
Seasoned Newcomer
11 hours ago

After 10mins of playing im getting "unknown error 1:85009s" then that kicks me to the main menu, if i sit there for 30 seconds i get the error u were getting and then im stuck in a loop of that error over and over every 30 seconds. I have the game on steam but im wondering if its worth seeing if they can move the game over to the EA app and see if that fixes it.

  • baileybaibailey's avatar
    baileybaibailey
    Newcomer
    11 hours ago

    This exact issue is happening for me as well. 

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