ERROR CODE 1:86001S:89001S:9C:-13561655840
I am getting this error for last 24 hours and can’t play the game. anyone know how to fix it? ERROR CODE 1:86001S:89001S:9C:-13561655840
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So, I am able to play BF6 just fine on my account. But when my son logs into his account, he's getting ERROR CODE 1:86001S:89001S:9C:-13561655840 and is unable to get to the BF6 home screen. Prior to getting this error message it will sometimes tell him he is in position 1200 or 2400 in the queue.
Prior to the update this week, he was playing just fine. This is a digital download, not a physical disc. Any help or ideas? We've tried re-installing the game and a full reboot of the xbox. Nothing seems to fix it for him. Thanks.
SOLVED! Hello.. I had the exact same issue... all I had to do was go into the Xbox settings (not the game) and verify my age on my account settings with a quick scan of my face from a QR code. Took less than 10 seconds. All fixed, all done. (I'm 46).
Can you be more specific with the steps you took to correct this issue so that others cam follow exactly what you did? Thank you so much for posting this. I will be sure to pass it along to the other threads if it works.
Of course.
On the Xbox itself, I went to "Settings", then "Account", then "Verify your Age".... and it provided me a QR code to scan. Once I clicked the new link from the QR code, it allowed me to scan my face right there and then. Then within 10 seconds it verified I was 'over 18' and I just restarted the game and the error was gone. Was a very simple process. Hope this helps!
If this does not work for you or you are using a different platform then try going to the EA website and logging in... I imagine there must be a link there so you can join your Gamertag or Gaming account to it... then look for something that would allow you to confirm your age since this does seem to be the problem. Any issues, shout me back!
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