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pav65007's avatar
pav65007
Seasoned Newcomer
17 hours ago

Error code connecting to server

Im getting the error  code in the screenshot, it seems like many people get similar codes. Why is there no public list for these codes if problems are this prevalent.

Its been 2 days now not able to use an expensive product within a week of purcahse.

I cant get through to live chat, you've literally made every use case  'This issue isn't supported by advisors' when trying to live chat.

No way to create a case, ive filled for help in the contact us sectoon multiple times. No verification email or case created from it.

Someone respond to me and progress this.

 

Was working fine and just stopped one day. No extra error info given just closes the game, cant even play single player.

 

This isn't acceptable 

5 Replies

  • PapiKazam's avatar
    PapiKazam
    Seasoned Newcomer
    16 hours ago

    Change your dns to cloudflare, 1.1.1.1 primary and secondary 1.0.0.1 or you can try google ones. Im not sure if your internet provider is AT&T but apparently it’s more internet provider problem than EA. Hope it helps!

  • Purchased battlefield yesterday. So frustrating I have unlimited internet hardwired ps5 running 1000 mbps and it won’t connect to server. I’ve had this problem with ea before. Why don’t they do an offline ability at least to get into the game. 
    so frustrating I’ll be looking for refund it shouldn’t be this difficult to play a game. Disconnect my router reset internet ask these things over and over uninstall reinstall it’s not my service. Not cool ea. you ray bed to stack my info that bad? I paid for it let me play the fn game!!! Fix your servers!!!! Stop blaming us. Did you check your router??? Really?? Did you check yours??

  • PapiKazam's avatar
    PapiKazam
    Seasoned Newcomer
    15 hours ago

    I’m just telling you what helped me that’s all, I have AT&T and it took a **bleep** when AWS outage happened. Nothing everything got affected by it, but the EA app just happened to be one of them. This solution already helped like 10 people I know that’s having this issue. Good luck! 

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