Re: Black screen when exiting to main menu

I've followed the steps here:

Game Crashes After Anticheat Splash Screen | EA Forums - 13428856Game Crashes After Anticheat Splash Screen | EA Forums - 13428856

I've reinstalled EA AC
I've created exploit exceptions for both BF6 & the AC service

I've logged a support ticket that's hit a wall: 248731113

Requested info from the linked forum post above:

Platform: Steam
EA ID: P3wP3w_no_QQ (I think?)
Steam ID: Ebola_One

Date/time issue occurred? First started 7th of June after a small patch delivered via Steam (~280MB) I last played roughly a week prior.

What type of issue do you have? Game will not start - I get the splash screen and 10-15 seconds later the splash closes and the game doesn't start, Steam updates the Play button back to Play.

Event in the Event log:
The game bf6.exe exited unexpectedly, exit code: 0xC0000005
--------------
Exception code: 0xC0000005
Exception address: 0x140C9907C
Faulting module name: K:\SteamLibrary\steamapps\common\Battlefield 6\bf6.exe, base: 0x140000000
Fault offset: 0xC9907C

Summarize your bug: For example, unable to load past the splash screen, etc
As above, game will not start, EA Javelin Anticheat service crashes.

Screenshots of any errors you have

Your Current Region:
New Zealand

Can you attach a DxDiag?
Yep.

Attach any Battlefield 6 Crash Dump logs - Location: C:\ProgramData\eaanticheat\Crashdumps
This folder location exists but is empty - no crashdump files.