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riulol's avatar
riulol
Seasoned Newcomer
1 day ago

Re: Game Loads To a Black Screen After Launching

Since today(25th of June) I'm unable to start the game, it keeps crashing for some reason, I verified integrity of game files and still the issue persists. 
I was able to play fine up till yesterday and I didn't do any updates that might crash this.
Attaching some crash dumps maybe they will help, can be found here since I'm unable to upload the dump files 

[removed]

(cm edit removed link)

4 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 day ago

    riulol​ Hey,

    Are you crashing to a black screen, the splash screen, or is the game just closing down?

    We cannot view the Google Doc as it can lead to personal info and whatnot.

    Can you attach them as files here?

  • A1phaWLF's avatar
    A1phaWLF
    Rising Newcomer
    1 day ago

    same problem to me.. when i try to launch the game, it opens little black screen and exit quickly to the EA app. yesterday all was good.

  • riulol's avatar
    riulol
    Seasoned Newcomer
    1 day ago

    The game stats with game launcher loading, (black screen) and then it stops.
    Steam displays the game as playing, then suddenly it stops.
    I'm unable to add the .mdmp files here, it's not allowed for some reason.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 day ago

    riulol​ A1phaWLF​ Gotcha, okay that is what i needed to know. I am going to merge y'all with a thread around similar reports. I just posted some info in it so take a look.

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