Forum Discussion

DoomedSterben's avatar
DoomedSterben
Seasoned Newcomer
4 months ago

Game silently crashing

There is an issue with my BF6 on steam client, the game itself is silently crashing while in the little pop up window before the game launches, steps I have taken to fix the issue but have not work from the EA support team:

  • Close EA App & Steam (check Task Manager for leftover processes).
    Reinstall EA AntiCheat
  • Download from: https://help.ea.com/help/pc/ea-anticheat/
    -Choose Repair or Uninstall → Reinstall.
  • Clear Cache
  • EA App: Settings → Recovery → Clear Cache
  • Steam: Settings → Downloads → Clear Download Cache
  • Verify Game Files in Steam after reinstalling AntiCheat.
  • Disable Conflicting Software
  • AutoHotkey scripts, overlays (Discord, MSI Afterburner), antivirus.
  • Run EA App & Steam as Administrator.

If still broken:

  • Delete these files from the game folder:
  • EAAntiCheat.GameServiceLauncher.dll
  • EAAntiCheat.GameServiceLauncher.exe
  • preloader_l.dll


Then Verify Files again.

the game is still stating i am missing 3 files everytime, this sounds like what was happening back in OCT of 2025, if any one has a solution or is a patch from EA can fix this I would really appreciate it.

5 Replies

  • DoomedSterben's avatar
    DoomedSterben
    Seasoned Newcomer
    4 months ago

    Update: I went into event viewer and found:

    • EAAntiCheatService The game bf6.exe exited unexpectedly, exit code: 0xC0000005

    Any guidance on this or help make this topic bigger if more people are having this issue so EA can patch 

  • Pollodiablo89's avatar
    Pollodiablo89
    Seasoned Newcomer
    4 months ago

    I'm having the same issue. Out of curiosity, are you using KB/M or Controller?

  • HyroPlay's avatar
    HyroPlay
    Seasoned Rookie
    4 months ago

    I'm having the exact same problem... analyzing the crashdump file with the help of ChatGPT always points to -> INVALID_POINTER_WRITE Error code 0x0000005c something related to the FSR2 function (even though I use DLSS because I have an Nvidia GPU) fxxFsr2ResourceIsNull

  • Been getting the exact same error. I purchased this game from Epic (please for the love of God don't make my same mistake). Epic support told me its EAs problem, then EA told me it was epics problem, then epic told me to contact EA again and no one has offered a solution.

Featured Places

Node avatar for Battlefield 6 Technical Issues

Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 2 minutes ago
7,626 Posts