Forum Discussion

bauerxoxo's avatar
bauerxoxo
Rising Rookie
8 days ago

How do I get my 1100 Battlefield Pieces back since I bought the Pro Battlepass?

So I first bought the normal BP using my 1100 BP. Then I changed my mind and bought the Pro Battle Pass which includes the normal Battle Pass. I completed S2 Battle Pass and I only have 750 BP where I should have 2200 BP. 

2 Replies

  • bauerxoxo's avatar
    bauerxoxo
    Rising Rookie
    2 days ago

    Thanks Kuba,
    I’ll reach the support team. 

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hey bauerxoxo​ 

    Since this involves missing in-game currency on your account, it’s not something that can be checked or restored from the forums. The best next step is to contact EA Support directly so they can review your account details and transaction history.

    You can reach them here:
    https://help.ea.com/en/contact-us/

    They’ll be able to verify the purchase and help you recover the missing Battlefield Points if everything checks out.

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