So I hopped on BF6 after work a d I said my account was disabled. The next day I check, I’m able to play. Then after with the next day, my account is disabled once again? I check my EA profile and it says I’m good to go. Why am I banned on the game, but not seeing any history on the app?
Community ManagerHey Nearestmedic,
It sounds like you might be signed in to a different account when checking your penalty history. If you haven't already, please try signing back in with a different login method and checking your penalty history to see if the sanction appears.
If your penalty history page is still showing no sanctions, you'll want to reach out to our live support team and have them take a closer look at the account with you. Unfortunately, we aren't able to discuss account details here on the forums, but the team there will have the right tools and records to investigate.
Let us know how it goes, thanks!
