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YeagerTheGod's avatar
YeagerTheGod
New Traveler
2 months ago

I Have been "Permanently Blocked" from accessing Battlefield 6

Hello people, Ive been happily grinding out battlefield 6 since launch enjoying every second of it , and this evening I go to hop on with my friend and I am greeted by this (On steam) 

I Received no email, no reason (Also nothing appears in my Penalty History) AND MOST IMPORTANTLY, before any of you comment "You shouldn't cheat then" I have literally never used any cheats or third party software in any multiplayer game in my entire life, would I honestly be writing a bloody forum post if I had been cheating.

BUT IT GETS WORSE, I have gone through the necessary channels to file a case for EA Support to look at , but when I finally finish describing my situation and submit my case I was met with this screen .

So, Not only have I spent £90 on a videogame (and took a week off work) that I LITERALLY CANNOT PLAY RIGHT NOW, but EA Support also doesn't want to let me submit a case. I have literally no idea why this could have happened, im sat here wondering if maybe I said something in game chat that was toxic or someone reported me for saying a curse word in chat but literally I have no idea why this is happening, and I know for a fact its happening to others too, I have tried to Tweet @EAhelp to see if perhaps an actual human being can see my situation but it appears not just yet.

If anyone is seeing this who can help please for the love of god save me , I yearn for the battlefield.

19 Replies

  • MickyLauda's avatar
    MickyLauda
    Seasoned Newcomer
    2 months ago

    my account is blocked also on PC for no reason since today,   i think they jsut need to watch video of peaple that report us and unban us. my kda is horrible and of course i never cheated

  • Hello people , this is an update with more information for those suffering with the same problem, (Account randomly "Disabled"/"Banned" for no reason) 

     (Original Post: I Have been "Permanently Blocked" from accessing Battlefield 6 | EA Forums - 12759724 )

    I have yet to be unbanned BUT , I literally made a twitter account because people said it could help to tweet at them and I have been thoroughly spamming every single platform I can to try and gain traction and Open EA's eyes to this issue, I was just checking on my Case on EA Help when I noticed that FINALLY,

    The "Battlefield 6 Ban" DOES now appear in my penalty history (Previously , we couldnt even appeal the false ban because it didnt even appear in our ban history) I shall provide an image of what I see

    I have submitted an appeal finally through the actual appeal button, hoping that EA understand and can unban us , 

    I have had my EA account since I was literally a child on xbox 360, this is the same account I made to play bad company 2 when I was like 13 lol and my steam account is also over 12 years old , never cheated on any online game a day in my god **bleep** life , got pre orders for multiple battlefield games on my account (Including 2042 ultimate edition lol) 

    Regardless of any of that I have a bog standard average K/D , absolutely zero remarkable performances in games that could have been misconstrued as cheating, im quite literally just an average gamer who loves battlefield and plays every release , hopefully EA can see that and realise that I was not cheating or doing any "Gameplay enhancements" 

    Anyone suffering with this issue should check your penalty history and hopefully it should finally appear in yours too so you can appeal it .

  • YeagerTheGod's avatar
    YeagerTheGod
    New Traveler
    2 months ago

    I am sorry you're going through this too but glad im not alone,  I've never been banned from anything before and I just took time off bloody work and cant even play it now, I hope they fix it fast.

  • YeagerTheGod's avatar
    YeagerTheGod
    New Traveler
    2 months ago

    I'm playing on Windows 11 with secure boot enabled, I have already put 20+ hours into the multiplayer with ZERO issues or bugs before this happened.

  • Commander-Mogwai's avatar
    Commander-Mogwai
    New Adventurer
    2 months ago

    Yeah just trying to spit stuff out see if it applies not meaning anything by it just trying to help. But have a nice day

  • Ctanpharon's avatar
    Ctanpharon
    Seasoned Scout
    2 months ago

    You can't launch the game to begin with without secure boot. There is a lot of people with this problem right now. I have over 20h ingame time and was banned. All of us are waiting for some kind of official statement or a support answer.

  • Did you make sure secure boot was enabled? Are you playing on Linux? If so that's prob why you got got, no secure boot

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