I need to appeal my Battlefield 6 account
I created a case for appeal on December 15, 2025, but did not receive any response in the past month. I tried to close the case and then appeal again, but was unable to create a new one. The appeal w...
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Hi OHhouou,
I'm sorry but it's not possible to appeal a ban or escalate an appeal here. It's something only EA's Terms of Service team can handle, unfortunately.
If your first appeal was unsuccessful, you can try again using the same process. However, if you're still waiting for a response then checking the case might give you some information as to where it's at in the process.
Thank you. The previous case has been in the "NEW" status. I searched on the Internet and was told that if this status persists for more than half a month, there will be no follow-up for this case. I was advised to close the case and re-file a complaint. However, after closing it, I can't see my punishment history, and I can't create a new case for re-filing. I also tried sending an email, but was told that it couldn't be sent. I'm at my wits' end. Could you please tell me some ways to change the current situation?
I'd suggest trying the "Contact Us" button at the end of the guide below. That should put you in touch with EA Help through either a live chat or a case email, depending on what's available.
EA Account locks, bans, and suspensions explained
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