Any update on this? It just happened to me. I linked, lost all progress/ phantom edition items. I restarted the game and could see the DLC items, but my progress is all gone.
i ended up talking to an agent. He said “your progress isn’t erased. If you played via steam without logging into EA it created a silent EA account for you to use, so you need to find a way to get those EA credentials.”
What a joke.
How did you get ahold of an agent? I'm having the the same issue. I wanted to try coding some stuff in the Battlefield Portal and thought I needed to link Steam to a specific account EA to get it working. I reset old email passwords and got into 2 EA accounts one from 2014 and one from 2021, I linked it to the older one and lost all my progress the next time I logged in. I have 93 hours played so far (way too much) and I will not be wasting anymore time if there isn't a fix for this. I logged in without an EA account (at least I think) through steam initially. I can't submit a ticket either. On an unrelated note I had to spend hours updating my BIOS and making PC tweaks to even get this game to run and for this to happen after grinding multiple guns to lvl 40+ doesn't make me want to give EA a dime for the rest of my life.
