Hello. I did purchase items from 5.11 after seeing the skin promo, and I did get the code from 5.11 to redeem, and I followed their instructions at the link provided. It said confirmed. But I cannot use the skin. I see it in the skin list for support but it is unavailable to me to use. I tried redeeming the code again but it says it has been used. I am unable to contact EA support by email for this as the chatbot told me EA advisors cannot help with this.
Thanks.
Same issue. I’m told it takes 24-48 hours but its been longer than that.
I was told to wait for 24-72 hours... I cannot believe we have to deal with this type of bs in 2026
Been over 10 days since I redeemed
been since early janurary for me. I feel your pain i want the skin!!! 💔
Ive waited over 3 weeks to use this skin but it still isnt showing up and i wanna make sure i get what i paid for.
It was supposed to become available with the drop of season 2, so on the 17th, but mine is still not available. 5 days after the season dropped
