Forum Discussion

Seantastic2004

New Rookie

29 days ago

Missing 5.11 Tactical skin after redeeming code on EA website.

Is anyone else missing their 5.11 Tactical Engineer skin for NATO? I have my code in my email as proof, and I even redeemed it to the account associated with it, and I still don't have it.

missing content

Unsafe_Coyote

Rising Newcomer

21 days ago

I have this issue as well. Redeemed on 1-21-26. Still don't have access to it. I'm on Steam and have gone in circles with EA support and they told me they can't do anything. Is this possibly because it was redeemed before the launch of the season? I also never received the loyalty stuff too and have had all games back to BF3 on the EA app.