Missing Daily Login Rewards

Question

Hello, unfortunately I am missing almost all of my login rewards for the first week. I am 100% certain I played EVERY DAY. All I have recieved so far is the "Tankful" Dog Tag. The "Steady Aim" Player Card Background and the "Deerstalker" Vehicle Skin are missing. Also all of my game messages from EA connect have vanished, I did not delete them and if they auto delete I think that is kind of a bad solution from EA's side.

I hope someone can help me here as it is really a shame that I played EVERY DAY during launch week and now have to run after the rewards that I have rightfully earned and should have recieved immediately. Absolutely unacceptable.

I have attached multiple screenshots of my account and the categories of where the items is missing.

Pls upvote this issue wherever you see someone post about it, DICE and EA need to stand up for us paying customers that rightfully earned these rewards!

knightrider12897 · Answer

It's resolved now! They finally acknowledged it!https://x.com/i/status/2000686244515176537

knightrider12897 · Answer

I only got Day 1 and Day 5. I missed Day 4 legit, but I should have gotten the rest and did not. Never got the message in my Inbox. I opened a case in EA help and they are absolutely useless. They just keep giving me procedural instructions that I already know or thought I was talking about the EA App outage rewards.

knightrider12897 · Answer

I got to a final answer on my case actually. They acknowledged that there is no fix available currently and it has been escalated supposedly.

luckyr3v0lv3r · Answer

Happening here, too, on PC.Also noticed that there is a greyed-out "Jungle Tiger" skin for Hastings in Recon that says it is a "Free Gift" and to go to the store to claim it... "Press F" to go to store does nothing. Went to the store and saw no such "Free Gift" available.