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Genkar85's avatar
Genkar85
New Novice
4 days ago

Monitor losing display

This started on Tuesday and happened twice within an hour or so. Once I was in the main menu and other loading into a game. My monitor will go to sleep like my hdmi cam unplugged or so, then I’ll hear a windows error/pop up then I loose all audio. I tried re plugging my hdmi and monitor power cord nothing changed the only solution was restarting my computer.

8 Replies

  • Genkar85's avatar
    Genkar85
    New Novice
    4 days ago

    I have a 3080 and a HP omen monitor. Don’t think it has anything to do with my monitor.

  • OskooI_007's avatar
    OskooI_007
    Legend
    4 days ago

    Genkar85​ I would need the model number of the monitor to search HP's website for a monitor driver.

    Usually when a monitor blacks out it's due to an unsupported resolution or refresh rate being selected.

    The monitor driver lets Windows know which resolutions and refresh rates the monitor supports.

  • Genkar85's avatar
    Genkar85
    New Novice
    4 days ago

    I know what this monitor does and does not support. This issue came out of nowhere and there aren’t any new drivers for this monitor.

  • OskooI_007's avatar
    OskooI_007
    Legend
    4 days ago

    Genkar85​ does your CPU have an integrated GPU built into it? If yes, is the integrated GPU disabled in BIOS?

  • Genkar85​ it sounds like the computer might be crashing. Does pressing alt + ctrl + del bring anything up on the screen?

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