Forum Discussion
4 Replies
- xOctopus_Hands10 hours agoSeasoned Newcomer
I've already submitted like 2 of these forms with snapshots. Is there a time frame for a response?
- EA_QueenBee12 hours ago
Community Manager
If it still isn't showing up properly in your penalty history, I'd still reach out to our terms of service team via the webform in the article I linked before. They can help with any and all bans on your account.
- xOctopus_Hands1 day agoSeasoned Newcomer
Yea im 100% positive I dont have ea app and steam linked and I have BF6 on ea app
- EA_QueenBee1 day ago
Community Manager
Hey xOctopus_Hands,
Maybe this is a silly question, but are you sure that you're checking the penalty history for the correct account? If you play on Steam for example, it might be linked to a different EA account than the one you're checking.
There's a webform in this article you can use if you're sure this is the right account but still don't see anything in your penalty history. Our terms of service team will be able to take a look at this ban for you.