I attempted to purchase BF Coins, but the payment was declined. I tried two more times, and both were also declined. Shortly after, all three transactions were approved, and the money was withdrawn from my account. Since this is a payment issue caused by a technical problem in the game, I would like to request a refund for one purchase of 5,000 BF Coins.
Hello friend!
Penguin thinks this sounds like a delayed payment authorization, where the bank first declines but then later approves the transactions anyway.
Since all three purchases went through, it's likely handled as separate completed payments on the system.
Because the refund tool is not available for Battlefield 6, Penguin recommend contacting EA support directly and explaining that multiple charges were processed for the same purchase attempt.
Usually they can verify and help refund the extra transaction, they can very likely help guide you with the needed steps for this.
Penguin would also include timestamps and proof of the charges to make it easier for them to see what happened.
Here is EA website page with information regarding refunds, at the bottom of the page you will find the ''Contact us'' form in order to get this resolved
Request a refund for your EA game
Wishing you the best friend!😀
Big Fan Of Battlefield!
Many thanks
Penguin
