Forum Discussion

Genco19's avatar
Genco19
Seasoned Novice
29 days ago
Solved

PS5 - Unable to connect to the EA servers.

I was in a community created lobby playing breakthrough, suddenly I got kicked out of the game and had to sign back in and all that. So I restarded my PS5 several times now and everytime I boot the game up I’m getting a connection failed message with the following error code:

1:86001S:66003S:4688822970:0B

How do I fix this? My network is connected, I’m signed into PSN, everything is working, no VPN no network modifications or whatever, I was playing just fine and now I can’t play. It has been going on for over 30 minutes now.

Pls help

  • Genco19's avatar
    Genco19
    29 days ago

    I fixed it. Took me a good hour to figure it out but I knew something didn't add up. I somehow was appearing offline on PSN even though I never do that, so I tested my network. Every single time my NAT configuration would fail so I thought hmm, that might be it.

    Seems that my ISP changed my IP from dynamic to a CGNAT one, which means my already set up UPnP settings and forwarded ports didn't work anymore, so here's what I would suggest you do too:

    Login to your routers portal from your ISP on your PC or laptop.
    Enable UPnP and/or DNLA if your ISP has set your dynamic IPv4 to a CGNAT one.
    I'd also suggest forwarding the following ports in the port forwarding settings. In my case I can forward ports for specific devices so make sure you choose your PC or your consoles IP address if you have this option.

    WAN portLAN portProtocol
    80~8080~80TCP
    443~443443~443TCP
    3478~34803478~3480TCP
    3478~34793478~3479UDP
    49152~6553549152~65535UDP
    1935~19351935~1935TCP
    3074~30743074~3074UDP
    3659~36593659~3659UDP
    14000~1401614000~14016UDP

9 Replies

  • Mylittleprony's avatar
    Mylittleprony
    Seasoned Adventurer
    29 days ago

    Oh look another new member to the club. Pls make urself comfortable 

  • Mylittleprony's avatar
    Mylittleprony
    Seasoned Adventurer
    29 days ago

    Ur lucky ur just getting this problem now. Others like me have had it since launch and haven't played a single full game. More and more ppl are getting hit by this daily

  • On my PS5, I can connect with zero issues. My son receives the same error right after the opening title sequence. I have exhausted the troubleshooting lists. Disappointing no solution yet because he can’t play at all on his account but mine good to go on the same console.  

  • Genco19's avatar
    Genco19
    Seasoned Novice
    29 days ago

    I fixed it. Took me a good hour to figure it out but I knew something didn't add up. I somehow was appearing offline on PSN even though I never do that, so I tested my network. Every single time my NAT configuration would fail so I thought hmm, that might be it.

    Seems that my ISP changed my IP from dynamic to a CGNAT one, which means my already set up UPnP settings and forwarded ports didn't work anymore, so here's what I would suggest you do too:

    Login to your routers portal from your ISP on your PC or laptop.
    Enable UPnP and/or DNLA if your ISP has set your dynamic IPv4 to a CGNAT one.
    I'd also suggest forwarding the following ports in the port forwarding settings. In my case I can forward ports for specific devices so make sure you choose your PC or your consoles IP address if you have this option.

    WAN portLAN portProtocol
    80~8080~80TCP
    443~443443~443TCP
    3478~34803478~3480TCP
    3478~34793478~3479UDP
    49152~6553549152~65535UDP
    1935~19351935~1935TCP
    3074~30743074~3074UDP
    3659~36593659~3659UDP
    14000~1401614000~14016UDP
  • BeerKilluh13's avatar
    BeerKilluh13
    Rising Newcomer
    27 days ago

    This is unfortunately the exact same issue for me. I've tried just about everything and anything I can think of and my son is unable to play. EA support is an absolute no show to any of my requests sent in as well. 

  • TRVSHGXNG's avatar
    TRVSHGXNG
    Rising Novice
    14 days ago

    Do you think this could also be fixed by having your is change your ip back to dynamic? Just asking for those who arent as tech savvy.

  • tDog1868's avatar
    tDog1868
    Seasoned Newcomer
    3 hours ago

    Did you ever get your son’s account to work?  I am having same issue.

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