Forum Discussion

Seasoned Novice

2 months ago

Solved

PS5 - Unable to connect to the EA servers.

I was in a community created lobby playing breakthrough, suddenly I got kicked out of the game and had to sign back in and all that. So I restarded my PS5 several times now and everytime I boot the game up I’m getting a connection failed message with the following error code:

1:86001S:66003S:4688822970:0B

How do I fix this? My network is connected, I’m signed into PSN, everything is working, no VPN no network modifications or whatever, I was playing just fine and now I can’t play. It has been going on for over 30 minutes now.

Pls help

playstation

Genco19

2 months ago

I fixed it. Took me a good hour to figure it out but I knew something didn't add up. I somehow was appearing offline on PSN even though I never do that, so I tested my network. Every single time my NAT configuration would fail so I thought hmm, that might be it.

Seems that my ISP changed my IP from dynamic to a CGNAT one, which means my already set up UPnP settings and forwarded ports didn't work anymore, so here's what I would suggest you do too:

Login to your routers portal from your ISP on your PC or laptop.
Enable UPnP and/or DNLA if your ISP has set your dynamic IPv4 to a CGNAT one.
I'd also suggest forwarding the following ports in the port forwarding settings. In my case I can forward ports for specific devices so make sure you choose your PC or your consoles IP address if you have this option.

WAN port	LAN port	Protocol
80~80	80~80	TCP
443~443	443~443	TCP
3478~3480	3478~3480	TCP
3478~3479	3478~3479	UDP
49152~65535	49152~65535	UDP
1935~1935	1935~1935	TCP
3074~3074	3074~3074	UDP
3659~3659	3659~3659	UDP
14000~14016	14000~14016	UDP

10 Replies

Mylittleprony
Seasoned Vanguard
2 months ago
Oh look another new member to the club. Pls make urself comfortable
Genco19
Seasoned Novice
2 months ago
What did I miss
tonisje
Rising Newcomer
2 months ago
Same issue…
Mylittleprony
Seasoned Vanguard
2 months ago
Ur lucky ur just getting this problem now. Others like me have had it since launch and haven't played a single full game. More and more ppl are getting hit by this daily
jimbo_slice1135
Seasoned Newcomer
2 months ago
On my PS5, I can connect with zero issues. My son receives the same error right after the opening title sequence. I have exhausted the troubleshooting lists. Disappointing no solution yet because he can’t play at all on his account but mine good to go on the same console.

Genco19

Seasoned Novice

2 months ago

WAN port	LAN port	Protocol
80~80	80~80	TCP
443~443	443~443	TCP
3478~3480	3478~3480	TCP
3478~3479	3478~3479	UDP
49152~65535	49152~65535	UDP
1935~1935	1935~1935	TCP
3074~3074	3074~3074	UDP
3659~3659	3659~3659	UDP
14000~14016	14000~14016	UDP

BeerKilluh13
Rising Newcomer
2 months ago
This is unfortunately the exact same issue for me. I've tried just about everything and anything I can think of and my son is unable to play. EA support is an absolute no show to any of my requests sent in as well.
TRVSHGXNG
Rising Novice
2 months ago
Do you think this could also be fixed by having your is change your ip back to dynamic? Just asking for those who arent as tech savvy.
tDog1868
Seasoned Newcomer
27 days ago
Did you ever get your son’s account to work? I am having same issue.
gamerblacrob25
Newcomer
17 days ago
For the last three days I haven't been able to play this 70$ game I purchased more than a month ago. Battlefield 6 I'm being told that I can't connect to EA servers when I was actively playing the game up until Tuesday of this week no problem. Now it's trying to have me verify to an yahoo account that I've never had (I use Gmail and always have) and I'm pissed because I don't buy these games unless there really is an interest. I wanna how I can get rid of the game and be refunded. It's useless if I can't enjoy what I purchased wtf!