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ScootAlpha18's avatar
ScootAlpha18
Seasoned Newcomer
1 day ago

Ranked BR

ello EA Support,

I’m having an issue joining BR Ranked matches. When I try to enter a game, the matchmaking just keeps counting the minutes and never actually puts me into a match.

I’ve already tried waiting, restarting the game, and checking my connection, but the problem continues.

Could you please help me fix this issue?

Thank you.

8 Replies

  • Redsec Ranked needs Aussie servers ! Ping is over 150ms each game after waiting 15 mins in lobby trying to find a game . Absolutely unplayable in the state it’s in . Waited a full season for ranked only for no Aussie servers such a shame .

  • ScootAlpha18's avatar
    ScootAlpha18
    Seasoned Newcomer
    10 hours ago

    Yes, i´m playing from Angola ps5 and i play gauntlet, normal BR very normal

     

  • Varjosotur1's avatar
    Varjosotur1
    Seasoned Novice
    13 hours ago

    Hey guys. Don’t know if alterations for the +-2 rank-rule is viable, but after reaching Gold1, playing stopped there. Cannot find any matches at all, no matter the matchmaking time.

    May try again in the evening, but if matchmaking and advancing stops at gold, getting 10k+ more RP will get hard. 

    Playing EU, PS. Normal modes work fine.

  • hetho4304's avatar
    hetho4304
    Newcomer
    13 hours ago

    Oceana (brisbane and melbourne) squad of 4 were in matchmaking for 20min at a time, tried all 4 of us hosting from both Melbourne and Brisbane, tried using a vpn to Singapore to even initiate a game lobby for ranked, no issue in regular redsec tried at 2.30pm, 3.30, 4.30, 6pm and 7.30pm not even a single ranked lobby, got into one as a solo to the entry lobby (helicopter menu) with Thai players on a 200ping all on pc platform

  • SsilkyzZ's avatar
    SsilkyzZ
    Rising Novice
    18 hours ago

    Similar thing happend to me ps5. But yesterday after season 3 update when joining through regular multiplayer. I am able to find the first game and get into a server. As soon as that game finishes it never joins next match it keeps counting to zero and getting stuck there. Stay with Squadeabd etc dosent work anymore. So i have to get out to be able to get into a match again.

  • Themistocles20's avatar
    Themistocles20
    Rising Novice
    18 hours ago

    I am running into the same problem, Oceana servers and even tried using exitlag and still no result? 

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    Hi there,

    Sorry to hear you’re running into that.

    If Ranked BR matchmaking just keeps counting and never actually places you into a match, could you let us know which platform and region you’re playing from? It would also be helpful to know whether this is only happening in Ranked BR, or if other modes are affected as well.

    If you haven’t already, it may also be worth trying: fully restarting the game and platform client once more before retrying

    Thanks for taking the time to report it.

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