Forum Discussion

Seasoned Newcomer

2 months ago

Raven Raider pack

I purchased the Raven Raiders pack, applied the sticker to some if my guns and a couple of days later the content has disappeared, leaving an empty sticker slot on the weapons I customised. The sticker and other items are no longer available to select in the customisation menu.

Anyone else had this issue with the same pack or a different one?

This is not about ingame store rotation of packs disappearing, this is about a purchase being removed.

I have a support ticket in for it, hopefully they can fix the issue.

missing content

playstation

20 Replies

benwoulou
Seasoned Newcomer
2 months ago
And 250bc gone
benwoulou
Seasoned Newcomer
2 months ago
Same here buddy…
Zorvane
Seasoned Newcomer
2 months ago
It happened to me and a friend as well. Everything just disappeared without any warning, and we didn’t get any refund or anything...
MadHaunter
Seasoned Rookie
2 months ago
Same here.... I want my coins back at least
kna5041
Seasoned Rookie
2 months ago
I have the same issue. Bought the pack, content removed. No refund, no comment, no communication.
Inkrediblebulk
Rising Rookie
2 months ago
Exactly the same problem. No refund, no message, my ticket's been ignored, and it's gone from the store. Nobody on Steam has a clue either. I'm getting so exhausted by this bs. I used the free currency I'd unlocked through their stupid battlepass crap (cos that's what Battlefield really needed!! Redbull sponsored battlepasses!!) but it's the principle!
MLP_Thundersky
Seasoned Newcomer
2 months ago
Same issue here, its so weird to just remove it and not even refund players
Rekkulani
Seasoned Newcomer
2 months ago
I also seem to be missing this content that I purchased. If it's a copyright issue I'd like to at least have my coins refunded.
boggelnboy12
Rising Newcomer
2 months ago
Raven Raider artwork seems to be very similar to LOTR artwork, that is my guess.
Woodchuck318
Seasoned Newcomer
2 months ago
Yes Im on PC and this happened to me. Same pack.. no word, no communication of any kind from EA or Dice.. just take the money and remove the items, no refund of anykind. Im getting no help from EA support.. Great business model.