Forum Discussion

New Novice

Re: Battlefield 6 Account Restricted - Platform Entitlement Bug?

My account has been restricted from accessing online features since yesterday. I tried to play Battlefield 6 (PC ea app) yesterday and couldn’t get it to work… never had issues with the game since launch i have over 50 hours in the game everything worked fine and now I can’t access the game? I tried deleting the cache, reinstalling the game, I checked if i had any bans or community restrictions… nothing everything is clean? I really don’t understand it? I send a email to them twice with a screenshot everything explained i never heard back…. ? Am i the only one?

3 Replies

EA_Aljo
Community Manager
4 months ago
Hi there. Try opening a case with an advisor so they can look up the dispute you submitted. Cases can be opened by hitting the "Contact Us" button at the bottom of this page. Thanks!
OHRE3F
New Novice
4 months ago
EA_Aljo Yes, This is getting ridiculous! I've contacted EA Support/Help several times, and first of all, it takes them 20 minutes to understand what the problem is, and then they don't do anything about it? It's been online here for 8 days (https://forums.ea.com/ blog/battlefield-game-info-hub-en/info-battlefield-6-redsec-known-issues-1-1-1-0/12845152) NOTHING IS BEING DONE ABOUT IT!
Jonyboi4117
Seasoned Newcomer
4 months ago
This is absurd I was so desperate to play I made a new account for my pc use 😭