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Doctorgen's avatar
Doctorgen
Seasoned Rookie
5 months ago

Re: DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

The Game crashes on Amd Rx7600  after 15 minutes of gameplay 

the problem was also during beta but i thought it will be fixed but its apears again

but all drivers is updated to lastest version

the game is on steam

how to fix it?

19 Replies

  • c5429d48ef8ce645's avatar
    c5429d48ef8ce645
    Seasoned Rookie
    5 months ago

    Currently having the exakt same issue

    I bought the game through steam,

    Component    Your System

    CPU    i9-13900K
    GPU    RX 6950 XT (16 GB)
    RAM    32 GB (4800 MHz)
    Storage    SSD
    OS    Windows 11 Pro 64-bit
    DirectX    12

    I keep crashing in que, or after 5 minutes after game starts, its a bit unpredictable but it keeps happening.

    Sometimes its blue screen of death, other times i get something AMD memory could not access type of thing then crashing out.

     

     

  • c5429d48ef8ce645's avatar
    c5429d48ef8ce645
    Seasoned Rookie
    5 months ago

    most of my crashdumps lookls like this


    Dump Summary
    ------------
    Dump File:    CrashDump_2025.10.10_17.19.02.657.mdmp : C:\Users\HElKh\OneDrive\Dokument\Battlefield 6\CrashDumps\CrashDump_2025.10.10_17.19.02.657.mdmp
    Last Write Time:    2025-10-10 17:19:03
    Process Name:    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\bf6.exe -Steam -DiceOnline.SteamBetaBranchNamePrefix test 
    Process Architecture:    x64
    Exception Code:    0xc0000005
    Exception Information:    The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
    Heap Information:    Not Present

    System Information
    ------------------
    OS Version:    10.0.26100
    CLR Version(s):    

    Modules
    -------
    Module Name    Module Path    Module Version
    -----------    -----------    --------------
    bf6.exe    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\bf6.exe    1.0.386.51964
    ntdll.dll    C:\Windows\System32\ntdll.dll    6.2.26100.6725
    kernel32.dll    C:\Windows\System32\kernel32.dll    6.2.26100.6725
    KERNELBASE.dll    C:\Windows\System32\KERNELBASE.dll    6.2.26100.6725
    user32.dll    C:\Windows\System32\user32.dll    6.2.26100.6725
    win32u.dll    C:\Windows\System32\win32u.dll    6.2.26100.6725
    gdi32.dll    C:\Windows\System32\gdi32.dll    6.2.26100.6725
    gdi32full.dll    C:\Windows\System32\gdi32full.dll    6.2.26100.6725
    msvcp_win.dll    C:\Windows\System32\msvcp_win.dll    6.2.26100.6725
    ucrtbase.dll    C:\Windows\System32\ucrtbase.dll    6.2.26100.6725
    advapi32.dll    C:\Windows\System32\advapi32.dll    6.2.26100.6725
    msvcrt.dll    C:\Windows\System32\msvcrt.dll    7.0.26100.6725
    sechost.dll    C:\Windows\System32\sechost.dll    6.2.26100.6725
    rpcrt4.dll    C:\Windows\System32\rpcrt4.dll    6.2.26100.6725
    ws2_32.dll    C:\Windows\System32\ws2_32.dll    6.2.26100.6725
    crypt32.dll    C:\Windows\System32\crypt32.dll    6.2.26100.5074
    wintrust.dll    C:\Windows\System32\wintrust.dll    6.2.26100.6725
    imm32.dll    C:\Windows\System32\imm32.dll    6.2.26100.4484
    ole32.dll    C:\Windows\System32\ole32.dll    6.2.26100.6725
    combase.dll    C:\Windows\System32\combase.dll    6.2.26100.6725
    oleaut32.dll    C:\Windows\System32\oleaut32.dll    6.2.26100.6725
    shell32.dll    C:\Windows\System32\shell32.dll    6.2.26100.6725
    WinTypes.dll    C:\Windows\System32\WinTypes.dll    6.2.26100.6725
    imagehlp.dll    C:\Windows\System32\imagehlp.dll    6.2.26100.4202
    setupapi.dll    C:\Windows\System32\setupapi.dll    6.2.26100.6725
    msvcp140.dll    C:\Windows\System32\msvcp140.dll    14.44.35211.0
    version.dll    C:\Windows\System32\version.dll    6.2.26100.1150
    usp10.dll    C:\Windows\System32\usp10.dll    6.2.26100.1
    VCRUNTIME140_1.dll    C:\Windows\System32\VCRUNTIME140_1.dll    14.44.35211.0
    VCRUNTIME140.dll    C:\Windows\System32\VCRUNTIME140.dll    14.44.35211.0
    winmm.dll    C:\Windows\System32\winmm.dll    6.2.26100.5074
    IPHLPAPI.DLL    C:\Windows\System32\IPHLPAPI.DLL    6.2.26100.6725
    bcrypt.dll    C:\Windows\System32\bcrypt.dll    6.2.26100.6725
    propsys.dll    C:\Windows\System32\propsys.dll    7.0.26100.6725
    wtsapi32.dll    C:\Windows\System32\wtsapi32.dll    6.2.26100.6725
    oo2core_9_win64.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\oo2core_9_win64.dll    0.0.0.0
    dbghelp.dll    C:\Windows\System32\dbghelp.dll    6.2.26100.5074
    steam_api64.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\steam_api64.dll    8.33.9.23
    dinput8.dll    C:\Windows\System32\dinput8.dll    6.2.26100.1591
    dxgi.dll    C:\Windows\System32\dxgi.dll    6.2.26100.6725
    amd_ags_x64.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\amd_ags_x64.dll    6.2.0.0
    amd_fidelityfx_dx12.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\amd_fidelityfx_dx12.dll    1.0.1.41314
    libxell.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\libxell.dll    1.2.0.9
    shlwapi.dll    C:\Windows\System32\shlwapi.dll    6.2.26100.6725
    libxess_fg.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\libxess_fg.dll    1.2.0.87
    libxess.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\libxess.dll    2.0.2.53
    mfplat.dll    C:\Windows\System32\mfplat.dll    6.2.26100.6725
    MFReadWrite.dll    C:\Windows\System32\MFReadWrite.dll    6.2.26100.6725
    SHCore.dll    C:\Windows\System32\SHCore.dll    6.2.26100.6725
    hid.dll    C:\Windows\System32\hid.dll    6.2.26100.1150
    sspicli.dll    C:\Windows\System32\sspicli.dll    6.2.26100.6725
    powrprof.dll    C:\Windows\System32\powrprof.dll    6.2.26100.3912
    cfgmgr32.dll    C:\Windows\System32\cfgmgr32.dll    6.2.26100.4202
    dbgcore.dll    C:\Windows\System32\dbgcore.dll    6.2.26100.6725
    msasn1.dll    C:\Windows\System32\msasn1.dll    6.2.26100.6725
    umpdc.dll    C:\Windows\System32\umpdc.dll    6.2.26100.1301
    bcryptPrimitives.dll    C:\Windows\System32\bcryptPrimitives.dll    6.2.26100.6725
    RTWorkQ.dll    C:\Windows\System32\RTWorkQ.dll    6.2.26100.6725
    inputhost.dll    C:\Windows\System32\inputhost.dll    6.2.26100.6725
    CoreMessaging.dll    C:\Windows\System32\CoreMessaging.dll    6.2.26100.4202
    kernel.appcore.dll    C:\Windows\System32\kernel.appcore.dll    6.2.26100.6725
    InstallType.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\InstallType.dll    1.0.0.0
    devobj.dll    C:\Windows\System32\devobj.dll    6.2.26100.1150
    CRYPTBASE.DLL    C:\Windows\System32\CRYPTBASE.DLL    6.2.26100.6725
    windows.storage.dll    C:\Windows\System32\windows.storage.dll    6.2.26100.6725
    profapi.dll    C:\Windows\System32\profapi.dll    6.2.26100.4768
    mswsock.dll    C:\Windows\System32\mswsock.dll    6.2.26100.6725
    steamclient64.dll    C:\Program Files (x86)\Steam\steamclient64.dll    10.11.97.72
    psapi.dll    C:\Windows\System32\psapi.dll    6.2.26100.1
    tier0_s64.dll    C:\Program Files (x86)\Steam\tier0_s64.dll    10.11.97.72
    vstdlib_s64.dll    C:\Program Files (x86)\Steam\vstdlib_s64.dll    10.11.97.72
    secur32.dll    C:\Windows\System32\secur32.dll    6.2.26100.1
    gameoverlayrenderer64.dll    C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll    10.11.97.72
    uxtheme.dll    C:\Windows\System32\uxtheme.dll    6.2.26100.6725
    nsi.dll    C:\Windows\System32\nsi.dll    6.2.26100.6725
    dhcpcsvc6.DLL    C:\Windows\System32\dhcpcsvc6.DLL    6.2.26100.6725
    dhcpcsvc.dll    C:\Windows\System32\dhcpcsvc.dll    6.2.26100.6725
    dnsapi.dll    C:\Windows\System32\dnsapi.dll    6.2.26100.6725
    dstorage.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\dstorage.dll    1.2.2504.401
    DStorageCore.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\DStorageCore.dll    1.2.2504.401
    D3D12.dll    C:\Windows\System32\D3D12.dll    6.2.26100.6725
    msctf.dll    C:\Windows\System32\msctf.dll    6.2.26100.6725
    textinputframework.dll    C:\Windows\System32\textinputframework.dll    6.2.26100.6725
    CoreUIComponents.dll    C:\Windows\System32\CoreUIComponents.dll    6.2.26100.5074
    winsta.dll    C:\Windows\System32\winsta.dll    6.2.26100.6725
    clbcatq.dll    C:\Windows\System32\clbcatq.dll    2001.12.10941.16384
    MMDevAPI.dll    C:\Windows\System32\MMDevAPI.dll    6.2.26100.6725
    AudioSes.dll    C:\Windows\System32\AudioSes.dll    6.2.26100.6725
    resourcepolicyclient.dll    C:\Windows\System32\resourcepolicyclient.dll    6.2.26100.1150
    D3D12Core.dll    C:\Windows\System32\D3D12Core.dll    6.2.26100.6725
    cryptsp.dll    C:\Windows\System32\cryptsp.dll    6.2.26100.6725
    rsaenh.dll    C:\Windows\System32\rsaenh.dll    6.2.26100.6725
    gpapi.dll    C:\Windows\System32\gpapi.dll    6.2.26100.3323
    cryptnet.dll    C:\Windows\System32\cryptnet.dll    6.2.26100.3624
    winnsi.dll    C:\Windows\System32\winnsi.dll    6.2.26100.6725
    sl.interposer.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\sl.interposer.dll    2.8.0.0
    drvstore.dll    C:\Windows\System32\drvstore.dll    6.2.26100.6725
    wldp.dll    C:\Windows\System32\wldp.dll    6.2.26100.6725
    sl.common.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\sl.common.dll    2.8.0.0
    DXCore.dll    C:\Windows\System32\DXCore.dll    6.2.26100.6725
    directxdatabasehelper.dll    C:\Windows\System32\directxdatabasehelper.dll    6.2.26100.6725
    sl.pcl.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\sl.pcl.dll    2.8.0.0
    sl.reflex.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\sl.reflex.dll    2.8.0.0
    atiadlxx.dll    C:\Windows\System32\atiadlxx.dll    32.0.21025.10016
    pdh.dll    C:\Windows\System32\pdh.dll    6.2.26100.5074
    amdxc64.dll    C:\Windows\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdxc64.dll    32.0.21025.10016
    amdihk64.dll    C:\Windows\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdihk64.dll    2.0.0.1788
    D3DSCache.dll    C:\Windows\System32\D3DSCache.dll    6.2.26100.6725
    userenv.dll    C:\Windows\System32\userenv.dll    6.2.26100.2454
    dxilconv.dll    C:\Windows\System32\dxilconv.dll    101.8.2502.37
    Engine.Render.Core2.PlatformPcDx12.retail.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\Engine.Render.Core2.PlatformPcDx12.retail.dll    2.31.0.0
    D3DCOMPILER_47.dll    C:\Windows\System32\D3DCOMPILER_47.dll    6.2.26100.6725
    dxcompiler.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\dxcompiler.dll    1.8.2308.0
    dxil.dll    C:\Program Files (x86)\Steam\steamapps\common\Battlefield 6\dxil.dll    101.6.2112.13
    amdxcffx64.dll    C:\Windows\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdxcffx64.dll    1.0.2.44374
    Windows.FileExplorer.Common.dll    C:\Windows\System32\Windows.FileExplorer.Common.dll    6.2.26100.6725
    windows.system.launcher.dll    C:\Windows\System32\windows.system.launcher.dll    6.2.26100.6725
    apphelp.dll    C:\Windows\System32\apphelp.dll    6.2.26100.6725
    NetworkExplorer.dll    C:\Windows\System32\NetworkExplorer.dll    6.2.26100.5074
    Windows.StateRepositoryPS.dll    C:\Windows\System32\Windows.StateRepositoryPS.dll    6.2.26100.5074
    windows.staterepositoryclient.dll    C:\Windows\System32\windows.staterepositoryclient.dll    6.2.26100.6725
    xinput1_4.dll    C:\Windows\System32\xinput1_4.dll    6.2.26100.6725
    ntmarta.dll    C:\Windows\System32\ntmarta.dll    6.2.26100.4202
    wbemprox.dll    C:\Windows\System32\wbem\wbemprox.dll    6.2.26100.6725
    wbemcomn.dll    C:\Windows\System32\wbemcomn.dll    6.2.26100.5074
    wbemsvc.dll    C:\Windows\System32\wbem\wbemsvc.dll    6.2.26100.6725
    fastprox.dll    C:\Windows\System32\wbem\fastprox.dll    6.2.26100.5074
    amsi.dll    C:\Windows\System32\amsi.dll    6.2.26100.5074
    MpOAV.dll    C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.25080.5-0\MpOAV.dll    4.18.25080.5
    sdk_legacy_led_x64.dll    C:\Program Files\LGHUB\sdks\sdk_legacy_led_x64.dll    9.2.8359.0
    FWPUCLNT.DLL    C:\Windows\System32\FWPUCLNT.DLL    6.2.26100.6725
    rasadhlp.dll    C:\Windows\System32\rasadhlp.dll    6.2.26100.6584
    dcomp.dll    C:\Windows\System32\dcomp.dll    6.2.26100.6725
    Microsoft.Internal.WarpPal.dll    C:\Windows\System32\Microsoft.Internal.WarpPal.dll    0.0.0.0
    dwmapi.dll    C:\Windows\System32\dwmapi.dll    6.2.26100.5074
    Windows.UI.dll    C:\Windows\System32\Windows.UI.dll    6.2.26100.6725
    d3d9.dll    C:\Windows\System32\d3d9.dll    6.2.26100.6725
    atidx9loader64.dll    C:\Windows\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\atidx9loader64.dll    32.0.21025.10016
    amdxn64.dll    C:\Windows\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdxn64.dll    32.0.21025.10016
    dpapi.dll    C:\Windows\System32\dpapi.dll    6.2.26100.1

  • Cocacolafan202's avatar
    Cocacolafan202
    Rising Rookie
    5 months ago

    yes i have a similar issue with the same GPU. 

    i also suffered it within the beta. thought it would be fixed but no.

    i have updated motherboards BIOS, Latest GPU drivers (rolled back and tested the 3 latest drivers + the preview drivers from AMD for bf6. no good still).

    i have the game via EA app. optimized windows 11. i have done about 12 hours of trouble shooting for the game only to have completed 1 match without the game crashing (yes i play on low with all the extra stuff turned off).  I have also tried to force launch it in DX11 but when it crashes it just turns off the whole system rather than just give me a driver error. 

    So am i just going to wait for a BF6 patch on this issue or a AMD fix with drivers.  Hopefully something comes out within the 14 days or its a refund for me.  :(

     

    • Ryzen 5
    • 16 GB DDR4 RAM
    • RX 7600
    • WIN 11 + latest update
    • SSD

     

  • The_Keksi's avatar
    The_Keksi
    Newcomer
    5 months ago

    oh  man i got RX 7600 as well and its been the most pain of gpus ive had lol for me it did "hung" with same errors according crash logs at call of duty too and it did it A LOT and  ultimately the final solution was disable fast boot after i did literally do 20 other fixes but its being done already. i got textures high and rest are either low or off and i do crash too every **bleep** 15mins 1080p 144hz and solid 100fps tho wich im quite the surprised, this game is 3 times smaller than cod and has millions more details and has much better performance

  • Dhemyss's avatar
    Dhemyss
    Seasoned Newcomer
    5 months ago

    This problem is related to FSR4 after disabling it the error stopped.
    Use TOTAL SMOOTHING, FSR AA NATIVO or XESS AA NATIVO.

    My specifications;

    R5 9600x
    9060XT
    32GB RAM
    Windows 11 Pro 64-bit

  • Cocacolafan202's avatar
    Cocacolafan202
    Rising Rookie
    5 months ago

    ok, so chose to download redsec to see does it crash. yes. during loading to the map. "device_hung". 

    i have updated drivers for everything that i have on the computer. 

    This really sucks for people that haven't gotten a refund before these issues appeared or used too much time trying to fix it whilst logging into games. 

    the fact that this "device_hung" issue has been an issue for many since the beta..👎

  • onrjd55yckxs's avatar
    onrjd55yckxs
    Rising Newcomer
    4 months ago

    I still have this same issue. Please share if you found a solution already!

     

  • Unylma's avatar
    Unylma
    Seasoned Newcomer
    2 months ago

    Guys

    Be careful of your chipset with high frequency ram level (with explo/xmp profiles)

    For example  6400MT/s cl32 ram needs a Z/X chipset to allow those frequencies.

    Xmp and explo profiles are consisered as overclocking, dice still not responsible. (And dont activate those profiles with a b760 chipset...)

     

  • 7f261e106f55aa19's avatar
    7f261e106f55aa19
    New Traveler
    2 months ago

    It just randomly got 100 times worse for me in the last few days. Had no issues with the 7600. Now all my best matches crash. Definitely something brainless in their latest "update"

     

    Absolute JOKE of a company. 

  • Majortom731's avatar
    Majortom731
    Seasoned Traveler
    2 months ago

    Same. I can barely get into a match, much less finish it.

  • XMadHatter1455X's avatar
    XMadHatter1455X
    Seasoned Newcomer
    2 months ago

    Life stroy, but did it get resolved? I see they posted on there own website and it gets delt with 

  • Kayoshinsupremo's avatar
    Kayoshinsupremo
    New Traveler
    1 month ago

    same problem with the rx 6800 tuf since january 28th it was working before

  • FC-Shadow-Wrath's avatar
    FC-Shadow-Wrath
    New Novice
    29 days ago

    Sadly there isn't one right now im getting it too and they are doing nothing about it 

     

  • FC-Shadow-Wrath's avatar
    FC-Shadow-Wrath
    New Novice
    29 days ago

    no they do not at this point i think the Reply is bots as this should of been fixed months ago 

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