Forum Discussion

Newcomer

Re: DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

I am experiencing a very specific error in Battlefield 6. Every time I open the game and go to the lobby (after choosing any game mode or joining a group), if the lobby character is from the Engineering class, the game crashes and closes, displaying the DXGI_ERROR_DEVICE_REMOVED error shown in the image below. The strange thing is that if it is any other class (Assault, Recon, or Support), the game does not crash.

In an attempt to fix the error, I completely removed the video card driver using Display Driver Uninstaller (DDU) and reinstalled it, but the problem persists.

Here are my hardware specifications, although I don't believe they are the problem:
Processor: AMD Ryzen 5 5500
RAM: 32638 MB
Video card: NVIDIA GeForce GTX 1080 Ti
Operating system: Windows 11 (TPM and Secure Boot enabled)

1 Reply

erhan2452
Rising Newcomer
6 months ago
I occasionally change the classes it's not related with that. Hundred of people here and Steam reporting same issue including myself.(AMD or Nvidia)
https://help.ea.com/en/articles/platforms/dxdiag-information-pc/
The best is create dxdiag report and post under this topic since it's replied by EA Forum Manager.
https://forums.ea.com/discussions/battlefield-6-technical-issues-en/directx-error/12737991