Forum Discussion

Seasoned Newcomer

Re: DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

Platform: Windows 11 Pro (Version 25H2)
OS Build: 26200.6899
Windows Feature Experience Pack: 1000.26100.253.0
Installed On: 15/01/ 2025
Processor: Intel Core i7-12700K @ 3.61 GHz
RAM: 32 GB
GPU: NVIDIA GeForce RTX 3080 Ti
Driver Version: 551.57 (latest WHQL via GeForce Experience)
System Type: 64-bit OS, x64-based processor
Game Version: 1.0.388.5459

Battlefield 6 consistently crashes during gameplay with either:

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG (DirectX error dialog)
Silent crash with no dialog, but .mdmp file generated

Technical Details from WinDbg Analysis

Exception Code: 0xC0000005 – Access Violation
Faulting Module: bf6.exe
Faulting Function: bf6!ffxFsr2ResourceIsNull+0x2036f1c
Read Address: ffffffffffffffff (invalid pointer)
Failure Bucket ID: INVALID_POINTER_READ_c0000005_bf6.exe!Unknown

This suggests a null or invalid pointer dereference inside the FidelityFX Super Resolution 2 (FSR2) resource validation logic, even though DLSS is preferred on NVIDIA hardware.

Steps Already Taken

Clean driver install using DDU
Disabled Hardware-Accelerated GPU Scheduling
Disabled all overlays (Discord, MSI Afterburner, etc.)
Forced DX11 via EA App launch options
Disabled Control Flow Guard for bf6.exe
Repaired game files twice
Monitored GPU temps (stable at 50–60°C)
Reinstalled DirectX runtime and cleared shader cache
No overclocking applied (CPU, GPU, or RAM)

Request

Please investigate the FSR2 integration path for potential resource mismanagement or uninitialized buffer access. The crash appears to stem from ffxFsr2ResourceIsNull, which may be attempting to access a released or null resource.

Let me know if you need additional logs, dumps, or repro steps.

Crash report.txt4 KB

5 Replies

OskooI_007
Legend
5 months ago
ReaxioNx try removing all the RAM sticks from the motherboard and leave only one RAM stick plugged in.
Try playing the game and see if it still crashes.
FraGGer224
Rising Newcomer
5 months ago
I've had the same in beta and still do now. Been down a massive similar rabbit hole. I will say however when I updated my pre 2021 vbios 3080 to actually enable rebar properly my device removed error turned just into device not responding (hung error). Have stress tested DX12 fine, temps and performance slightly above average, literally optimised as much as possible and at this point think it's a bf issue somehow. I even fresh reinstalled windows 11 with all other software since the beta. Sometimes it happens at the beginning of the match, 10 min in or sometimes 4 matches in. Very frustrating.
I even power limited to 85% via afterburner.
The weirdest thing is the DX12 error shows up even with dx11 forced. Like telling me my electric car is having issues with my fuel injector...
I will say I also have the 12700k and MSI 3080.
n2pster007
Seasoned Newcomer
5 months ago
It's a problem since the october 16th patch for alot of people, me included. Had zero problems prior to that and like most i've tried pretty much everything, guess we gotta hope EA comes up with a fix fast for the unlucky ones if no one else finds one first.
dellinq
New Traveler
5 months ago
You're just lucky. I've been dealing with this since beta.
DoomGuyAngry
Seasoned Novice
5 months ago
The anticheat is invasive, if it’s overstepping its boundaries it’ll easily cause your game (or pc even) to crash.