Re: STEAM - Connection Failed Error 1:86001S:66003S:468882297O:0B

This error is caused by your account having two separate EA IDs which is not something that should be possible but I can promise you that if you were able to put into a ticket, you're wasting your time. EA support literally does not grasp what the issue is and I tried to argue with them for over 5 hours last night. Basically for example if I go on the EA desktop app and go to my profile, it will not show my correct EA ID instead of my current one but by changing my "Nickname" on that profile to the correct ID it would overwrite the nickname and fix my profile to have the correct name. This issue would happen to me with Battlefield 2042 and that was how I would fix it.

However, now I'm in the same situation as you as I own the game on steam and this is not an option to fix the game. No matter how many tickets you put in support doesn't understand what the issue is and our games are basically bricked unless you can convince them to fix this issue on your account. The error we're getting is an account authentication error caused by ID mismatch and you literally cannot fix it on your end with the Steam copy of the game without starting over.

I've tried unlinking and relinking to the same account but it did not fix the issue. Linking to a brand new account should 100% fix the problem but you're going to probably lose all of your game progress that you made on the first day. 

Hey, can you maybe check if you got shadow banned like me? I got a random shadow ban and afterwards the exact error message like yours. You can check it by ordering your data https://myaccount.ea.com/am/ui/security-privacy/download about privacy and look up your penalties on the file you will receive.

bro i did try to linking it to brand new account and still have the same problem im losing my mind 

i try the penalty history thing from ea help and i got no history i dont know what to do

Just got the same error. I played fine on Friday and Saturday, now today, I get an error.  What I did was quit the EA App,  reloaded it. The App sent me a verification code to my email and I enter the 6 digit code and I logged in. The game loaded fine then.  I've loaded the game twice so far, haven't played, but it compiled shaders and got to the menu. 

BRO I have put in over 5 tickets now, why dont they get it, £90 per order down the dam drain 

Had the same problem. Downloading cloudflare and enabling WARP fixed it.

Playing through steam, played yesterday, tried today and got this error. 0 help from EA ofcourse

still happening to me and theres no fix

they dont update us on anything the support is **bleep**ing useless 

i waited 3 DAYS for them to tell me "the issue has been resolved" when it clearly **bleep**ing isnt lol

now i guess i gotta wait 3 more days for another generic response

horrific customer service i cant believe i spent 70$ on this

I'm experiencing the EXACT same error code (1:86001S:66003S:468882297O:0B) since October 9th purchase on Steam.

Can confirm this is NOT client-side:
- Verified all game files (100%)
- Repaired EAAntiCheat
- Changed DNS to 8.8.8.8
- Cleared EA App cache
- Disabled firewall/antivirus
- Tried everything mentioned in this thread

EA Support Case #225201907 opened and escalated to backend authentication team. They confirmed it's an EA backend bug affecting Steam players specifically.

The issue is with EA server authentication rejecting properly linked Steam-EA accounts. No amount of local troubleshooting will fix this - it requires EA backend team intervention.

I've been told to monitor this forum thread for official EA/DICE response and updates via social channels.

Requesting EA official acknowledgment and timeline for fix. Multiple Steam players affected since launch.

Region: Brazil | Platform: Steam PC | Days unable to play: 4+

Hey, is there any chance you could ask the EA Support Advisors for an ETA? It has been 4 full days with no updates and all my tickets have gone straight to bots. 

I have the exact same issue you do, down to the bone, and am willing to provide any troubleshoot info they might need to resolve this error.

have you tried downloading cloudflare 1.1.1.1 and enabling it?

Tried that, didn't work. 

Having the same issue, spoke to support who were not helpful at all, all they could say was “yeah we’re working to fix it” no compensation or any solution just can’t play the game that we all just spent $100 on 

For me, I updated my BIOS earlier and had a USB drive connected to my PC. When I unplugged that, it worked.

If you have any “hot” drives connected, I’d recommend disconnecting them and restart the game. People on Reddit also mentioned double checking your anti-virus/VPN settings. 

Hey! The issue has something to do with the internet provider itself. I a lot of tests wifi/cable connection, different networks, router reset etc. I did a test same machine but a different internet provider, and it worked.  I used a personal hotspot, and again it worked fine.
For now, everything points that the internet provider and BF6 server don't work well together. 

For context.
I am from Bulgaria, and my internet provider is DCC corporation.

The Cloudfare App won't open

If its the isp than what do we do now?

Resolved the issue by removing a flash drive connected to PC. This might be the dumbest bug ever.

After attempting all of the below:

• Got on a chat with EA support and they wiped my pre-existing EA Account and linked it to a new one (no resolution)
• Wiped the Registry of all EA data (no resolution)
• Wiped LocalAppData of all EA data (no resolution)
• I uninstalled EA App, Steam, BF2042, and BF6. Then reinstalled Steam/BF6 (no resolution)
• Turned off Steam Cloud Data for BF6 (no resolution)
• Tried overwriting the Account ID in C:\Users\**\Documents\Battlefield 6\settings\steam (no resolution)
• Tried installing Steam/BF6 on another PC (resolved)

I was about to try hard resetting my PC when I saw this reddit thread saying USB might be the issue: https://www.reddit.com/r/Battlefield/comments/1mjzzfn/error_186001s66003s468882297o0b_cannoection/.

When you have a flash drive with just some Word documents plugged and nothing resorting to a rootkit or malicious software, and that blocks you from playing a game, this might be the biggest fail from EA.

Ironically I was about to write an outstanding review on Steam for BF6 (might have to wait a few months before giving them any praise - The Game itself is Awesome but EA needs to figure out their Account/User Management **bleep**).

weird this only seems to work for some people, ive tried launching the game with all my hard drives out (and the external ones plugged out) with the only usb connection being my keyboard and it still gave me the error. 

ea should resolve that with them yet i doubt they give a **bleep**

Voted worst company for a reason lol , how does the EA app not work , then they tell you to buy it on steam and that doesn’t work either , this nonsense has been going on since 2042 so I honestly think that “we’re working on it “ statement is a lie . Only have this issue with their products mind you . 

I have changed the account of ea to connect it in Steam. It doesn't help, only lose all my progress as you said.

EA Support closed my case without a fix.​ Steam – Connection Failed 1:86001S:66003S:4688822970:0B for days.

I purchased Battlefield 6 on Steam and have been blocked by “Connection Failed — 1:86001S:66003S:4688822970:0B” since launch despite a correctly linked Steam–EA account and completing all official troubleshooting steps from EA’s own error page, so this is an EA backend/authentication failure, not a Steam problem.​
Multiple EA agents burned hours of my time only to close my ticket as “Resolved/No Fix Available” with no technical explanation, no backend investigation, and no email update, which is unacceptable for a paid product that relies entirely on EA’s servers to authenticate.​
Public patch roundups and notes have mentioned generic launch fixes and server tweaks but nothing that acknowledges or resolves this specific Steam authentication lockout, so players remain stranded without an official corrective action from EA.​
I am requesting an official acknowledgement that this is on EA’s side, an immediate backend escalation with a visible status, a concrete ETA, and patch or server‑side release notes documenting the fix for this code, and I ask moderators to mark this thread when EA actually deploys the solution.

Unplugging a basic **bleep** flash drive with a couple of MS Office documents fixed this for me..... Unbelievable.