Recurrent DirextX error during starting up

Dear helpdesk,

Can you help me fixen this error during starting up of the game? I have not been able to even start the game due to this failure. I tried many options found on the internet but I was not able to manage it.

These are my laptop specifications

Can you help me and able me to finally start playing the game?

Kind regards,

Frank Termaat

[edit: email address removed]