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SumKindaHigh's avatar
SumKindaHigh
Newcomer
3 months ago

Timed Out - disconnected for inactivity error

I have done every troubleshooting method on the internet, I am on Xbox series x. I haven’t been able to load in a match in 24 hours as it gives me a “Your session timed out from inactivity, and  you’ve been disconnected.” every single time. When I message support it doesn’t show up in my “cases” I’m not even sure if you guys get those anymore. It is very frustrating and if I can’t play the game I’m going to need a refund. Is anyone else having this problem? Tell me it’s not just me. I even went as far as deleting the entire game and redownloading it but it did not fix the issue. This is trash, you can’t get any help from EA. 

4 Replies

  • DubZeroSP's avatar
    DubZeroSP
    Seasoned Newcomer
    3 months ago

    Yeah, same issue with the game and support where a case doesn't generate it tells me to come to the forums or go through the troubleshooting guide I had to go through to click contact support which doesn't contact support.

    I don't know about you, but the disconnections for me happen exclusively in REDSEC modes, not regular multiplayer.

  • I'm getting the same issue on Xbox Series X as well. It's been like this for the whole weekend. Can't load into any type of lobby.

  • DubZeroSP's avatar
    DubZeroSP
    Seasoned Newcomer
    2 months ago

    The issue seems to have resolved itself, hasn't happened in 2 weeks.

  • 52cs05yqf410's avatar
    52cs05yqf410
    Seasoned Newcomer
    1 month ago

    Same thing. I am sick of it. I just want my money back. I play a round for 18 min. I am killed by a grenade and literally 3 seconds later I am disconnected with a QR code that says "timed out due to inactivity" but there was activity and the QR code brings you to some dumb useless ea link that has nothing to do with my issue. This is what happens when you hire coders you purchased from temu

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