Forum Discussion

TTV-Euba2077's avatar
TTV-Euba2077
Rising Novice
5 days ago

When are we getting compensation for the EA app Outage ?

Hello, good day, I have pre ordered the game " first pre order of my life " and I bought the game from EA app and I had this issue, I wonder when are we going to get the free seasonal pass that was p...
ea app
Po55oM's avatar
Po55oM
Seasoned Novice
5 days ago

Support gave me this outrageous answer:

 

Thank you for reaching out to EA for help. My name is Rajat and I hope you are well. I will help you with your case today.

I understand you have not received free Battle pass. I want to inform you that we are unable to grant the Battle pass on our end. You may report this on forums.ea.com if you believe you were eligible and have not received.

Thanks for your understanding. Please reach out should you need any other assistance.

Thanks again for contacting EA!

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