A lot of Cheating in bf4

Hi @BudhaBF

Unfortunately the Forums cannot help you with your current issue,

I'm sorry but I don't really know how to refund your EA Games however I think If you spent more than few hours on the game and you bought it a long time ago (like 3-4 months) you cannot refund the game. Try contacting EA Support for more information: https://help.ea.com/en/

Emanuel there is nothing to be done. 50% of servers being filled with cheaters is just completely illogical. If that was true there'd be no BF4 players because on the very rare occasion that a cheater actually does enter a server the server completely empties out in a matter of minutes since it's no fun to play. Most suspected instances of cheating is either skill gap between players (with your K\D of 0.49 this is a likely scenario), lag creating an illusion of something that is completely different on the other player's screen exacerbated by client side hit detection, or a combination of the two. Make sure that you are playing on servers inside of your local region to minimize the lag contribution..

Regarding which servers to play on I recommend playing on actively admined clan servers as they can kick suspected cheaters and glitchers right away. Any cheater will most likely go to an official DICE server due to it not being actively admined. 

Regarding a refund for the game that you purchased years ago and all other ancillary content, that will not happen. You've played over 75 hours on PC so you are outside both the time played and time after purchase restrictions for the Great Game guarantee.

One thing that I didn't mention is that you can rent your own server from a number of server providers and kick any suspected cheaters yourself.

---

@BudhaBF wrote:
Thanks for the suggestion, and can you please provide a link showing those max times (75h of playing and x days after purchase ?)

---

@BudhaBF Here's the link on the Origin Great Game Guarantee that will explain how to request a refund and I believe that will tell you about eligibility when you are attempting the request:  https://answers.ea.com/t5/Technical-Issues/IMPORTANT-Great-Game-Guarantee/td-p/1418236 

---

@BudhaBF wrote:
Thanks for the EA link, i just checked and its completly unfriendly:
"(..)You can make a refund request:

Within 24 hours of first launching the game.
Within seven days from the day you bought it, if you have not launched the game.
Within seven days from the release date if you pre-ordered the game, if you have not launched the game.(..)".


Basically EA only refunds in 1 day and only for technical problems.
So cheating problems or even if one simply didn't enjoyed a game are not refundable reasons.

But.. even if they were, its useless given the short time frame of... one day since customer 1st launched the game.

Well it's obvious how more and more customers are getting enraged with the unfriendly customer helpless context.

But.. that also means opportunity for competition.
In rhe XXI century where most online 5 stars services gave great refund/return policies.. its bad and sad to imaginehiw kaotic must be EA internals given the evidence of proper customer support rights and fixing of the major problem that is all the cheating happening online.
Im going to forward my attention to European Union as im sure its against EU customer rights what i just read in EA refund webpage.

Thanks,
Emanuel O.

---

Even a far more liberal refund policy would not have covered 75 hours worth of play time.