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Anonymous's avatar
Anonymous
9 years ago

ACCESS DENIED. Sorry you are not eligible to participate in this activity.

I can play campaign, but not multiplayer. All EA and Microsoft accounts are ages above 18yrs. HELP.....

6 Replies

  • @radiokid1035If you are PS4 or XBOX, you need to go through PSN plus or XBOX gold membership to play multiplayer,If you are a PC, you may need a VPN to solve this problem

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @radiokid1035 

    I am really sorry for those connection issues in Battlefield 1. Can you try to perform these troubleshooting steps first, to clear any problems, you might have, connecting with Battlefield 1? Keep us posted on your progress.

    Cheers,

    Archi

  • Anonymous's avatar
    Anonymous
    9 years ago
    Did not help, it works on my alt account but not my main
  • Anonymous's avatar
    Anonymous
    8 years ago

    Same here it only works on my alt account as well, it would be nice if the could fix the problem.

  • Indys2nd's avatar
    Indys2nd
    Hero (Retired)
    8 years ago

    @RogueVoid555 wrote:

    Same here it only works on my alt account as well, it would be nice if the could fix the problem.


    If the steps in this thread did not help you resolve your problem @RogueVoid555 , then you will need to use the link that @IIPrest0nII provided to contact support. You must have an age restriction on the other account and this is why it won't work. There is nothing you can do on your end to fix it. Only a game advisor can assist with this type of issue. 

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