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d_geckos's avatar
d_geckos
Rising Newcomer
2 months ago
Solved

All Unlocked Weapons Are Now Locked

I haven't played BF4 in a few months, and when I return, I'm at level 1, and all the weapons I previously unlocked are now locked. I am sure that this is the same account that had the unlocked weapon...
bf 4
  • danisoff's avatar
    danisoff
    2 months ago

    Hello d_geckos​,

    The only thing you can do is to check if you are actually using your original account. Accounts being wiped is something that just does not happen. 

    EA support does not have the  ability to return your progress.

d_geckos's avatar
d_geckos
Rising Newcomer
2 months ago

Well, thank you danisoff​, because I didn't have the same account. I logged in with my Xbox account to the EA app to play the game, as I have all my weapons on the Xbox. I assumed that logging onto the game with my Xbox account would put me on the same account, but for some reason, it didn't. 

  • danisoff's avatar
    danisoff
    Hero
    2 months ago

    Happy to hear you were able to resolve the issue d_geckos​.

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