Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
10 years ago

App authenticator problem

I cant login to origin because i bought a new phone and i cant get the code from app authenticator.

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    @timmu1234 If you didn't save your backup codes, You will need to contact EA support and once you verify your account with them they will be able to switch the phone number for you.

    You can contact a game adviser at any time using this following link at the EA Help Contact Us page. If you need more instructions on how to contact EA, click the following article link on How to Contact EA Help.