Forum Discussion

New Novice

11 years ago

Solved

Banned, for FIVE years!?!

Okay, so I just got out of a 1 year ban from Agent X, where I quoted a guy being reasonably raciest, I may have agreed with him. Got a year ban from that and thought it was reasonably unfair, consider...

battlefield 4

apollov7
11 years ago
We on the Answer HQ do not handle bans. If you believe your Battlelog account has been incorrectly suspended/banned and you would like to dispute this action, please contact support at accountdisputes@ea.com from your registered email address.

In the Subject of your email, please write "Banned/Suspended Account - Game/Product Name - Persona Name".

In the Body of your email, please include the following information:
Information of the situation
First and last name
Game/Product name
Persona's name
Where your game or product was purchased
Banned or Suspended
Error/Notification Message received (if any)
Details of your dispute

Before it happens again, please read the forum rules here: http://battlelog.battlefield.com/bf4/forum/threadview/2832654625482390000/
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- Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".

apollov7

Seasoned Ace

11 years ago

Unfortunately, the only way to dispute is through that email.

You could try to contact an Electronic Arts Technical Support adviser to get the email changed, but there is no guarantee they can help you: http://help.ea.com/en/contact-us/new/

1) Click on the game you're having trouble with (If you can't see it, use the search bar)
2) Select a topic for the best results.
3) Scroll to the bottom and select Contact Us.
4) Select your platform and list a short description of your problem.
5) Select 'live chat' or 'call me' to request a call back from an EA games adviser.

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- Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".

AP_Norris

New Novice

11 years ago

Do you know what the security question (removed for security reasons) ? Is actually asking, because it isn't matching what I would assume to be an acceptable answer to (removed for security reasons)?

Anonymous
11 years ago
Approved
Hello AP_Norris,
The answer to any security question can be whatever comes into someones mind. Your security question may be regarding your cat but the answer may be "FIFA World Cup 2014" which has nothing to do with cats.
The best thing to do is to ask your brother.
If you want to reset your security question & answer, please contact an EA Game Advisor.
Follow the steps below to contact an EA Game Advisor

1. Click here to go to the Contact page.
2. Select your Platform.
3. Click "Next".
4. Select a topic and write a bit about your problem.
5. Click the "Chat Now" button and you will be connected to the first available Game Advisor.
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If you believe that this answer was helpful, please click the XP button right down below. If this solution worked then accept this post as solution.