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TheRomanticSkun's avatar
6 years ago

battlefied 1 taa black screen issue and bsod

Hey guys i have BF1 and i have an issue since friday i have black screen on bf1 but icons map are visible when i change taa black screen goes away but i would like to play bf1 with taa i wouldn't have that issue before and also i have bsod with unexpected_store_exception and rarely critical_process_died messages.I'm waiting for your help.I have tried everything(deleted Battlefied 1 folder on documents updated driver)

My specs

İntel Pentium g4560

8 gb ram

amd radeon rx 560 2 gb

8 Replies

  • UPDATE-guys i have fixed black screen by removing user.cfg file but i am not sure that bsod is fixed it is too unpredictable

  • OttoVP's avatar
    OttoVP
    6 years ago
    @TheRomanticSkunk Ciao/hello Paolo
    i must write in english my reply since it's a international forum but i'm available in pm to help you further if needed.
    BSOD are given to corrupt windows installation OR failing memory modules/hdds.
    Can you check your hdd smart status and ram modules with memtest86 (https://www.memtest86.com/)?
    Meanwhile you can clean you ram modules pinout with some isoprophylic alchool or non greasy electrical cleaner and blowing air on the ram slots on your motherboard.
    Check with prime95 (https://www.mersenne.org/download/) if you're getting computing errors => failing ram modules / cpu is defective
    what are your temps on CPU/GPU? is your pc a laptop or a desktop?

    let me know if your error is still showing up
    let's fix it!!! ciao
    ps. your nickname is hilarious!!!! 🙂)))
    ______________________________________________________________
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  • @OttoVPHey man firstly i have to say I am not Italian I am from Turkey my Italian friends would call me Paolo Limiti.
    1-whilst running memtest im having couldnt alllocate 4096 mb error?
    2-And also i analyzed minidump it says bug file is ntoskrnl.exe
    3-Can you help me?

    4-It is PC

  • OttoVP's avatar
    OttoVP
    6 years ago

    @TheRomanticSkunkhello!
    so you have a 8gb setup and 4gb are not recognized...
    that signals a ram module failure.
    are the other 4 recognized in windows (which version do you have)? check on taskmanager (memory tab)
    ntoskrnl is a "generic" error which stated a major failure and one of the probable causes is that ram module that's going bonkers so when your OS is writing on that memory zone crashes.
    let's fix this!

    ______________________________________________________________
    Volunteer Helper! I'm not affiliated with EA.

    If someone's post helped you please give it an XP ➕
    If someone's post solved your issue remember to mark it as "solution" ✔

    I'm available through private message! IT/EN

  • OttoVP's avatar
    OttoVP
    6 years ago
    @TheRomanticSkunk so you figured out your problem: a broken ram module!
    please consider upgrading to 16gb (2x8gb same memory modules in dual channel mode)

    if i solved your issue mark it so and give xp if you want!
    i'm very happy we figured out!

    ______________________________________________________________
    Volunteer Helper! I'm not affiliated with EA.

    If someone's post helped you please give it an XP ➕
    If someone's post solved your issue remember to mark it as "solution" ✔

    I'm available through private message! IT/EN

  • @TheRomanticSkunk wrote:

    Hey guys i have BF1 and i have an issue since freejobalert gimp notepad++ friday i have black screen on bf1 but icons map are visible when i change taa black screen goes away but i would like to play bf1 with taa i wouldn't have that issue before and also i have bsod with unexpected_store_exception and rarely critical_process_died messages.I'm waiting for your help.I have tried everything(deleted Battlefied 1 folder on documents updated driver)

    My specs

    İntel Pentium g4560

    8 gb ram

    amd radeon rx 560 2 gb


    Yeah same issue here too, help is appreciated.


    Thanks in advance.

    Regards,

    Shane

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