[Resolved] BF1 Cannot Open Supply Crates, Scrap or Buy Items

Hey guys, so this is BF1. I saved up many supply crates, but when I went to open them, both in per game lobby and Home Screen, the loading circle shows then disappears. Then, when I try to purchase a supply crate or open one, it says there was an error. I’m playing on PS5. Can someone please help me? I’ve restarted my system as well as the application many times

battlefield 1

Straatford87
5 years ago
Hi all,

Over the past week you've reported several issues to us related to Battlefield 1. We appreciate your patience while we've been investigating, and we'd like to give you a summary of the issues we've resolved.

Resolved

April 21 - all platforms - End of round screen won't load or display scores

Some players experienced an end of round screen that wasn't loading, or displaying scores. This issue has now been resolved and the end of round screen will display as normal again.

April 21 - all platforms - Servers are not appearing in server browser

While looking for servers in the server browser not all servers were being shown to players. We've since restored expected behavior, and you'll find servers within the server browser as normal again.

April 13 - all platforms - Connectivity Issues

We experienced brief connectivity issues on several Battlefield titles. The servers have since recovered and you are now able to play online again.

April 13 - PS4 - Weapons or items can't be unlocked with War Bonds

New weapons couldn't be unlocked with War Bonds, due to the error "Unlock failed, Purchased failed, Please try again later". We have resolved this and you are able to unlock new weapons again.

April 13 - PS4 - Battlepacks can't be opened

Players were unable to open Battlepacks due to the menu immediately closing. This issue has now also been resolved for PS4, meaning you should be able to open your Battlefield 1 Battlepacks again across all platforms.

April 6 - All platforms - Players are receiving too many Battlepacks

At the end of round screen a varying number of additional Battlepacks were granted. This resulted in some players having high numbers of Battlepacks in their inventory. This issue has now been resolved for players on PC and Xbox, and you should find that you're able to open any Battlepacks presently in your possession.

Once again, thank you for your patience while we've been working to restore expected behaviors across the game. If you notice any remaining issues, please let us know!

132 Replies

themaddrummer_3
5 years ago
Hi,
There is a battle pack glitch right now where you get 6 or 7 packs just for playing 1 game so dice may have locked the battle pack system to stop people from getting the extra packs until they figure out what's causing it.It will be fixed soon im guessing
MLG_HOCK219
5 years ago
@themaddrummer_3 I was about to say that as well XD I would turn off my game and have crates for no reason hahaha. But that would make more since
MLG_HOCK219
5 years ago
@themaddrummer_3 I also was wondering why I was being spoiled so much with them, I thought I was doing some sort of challenge
goldeagle501
5 years ago
I'm currently unable to buy any battlepacks, open any i have already earnt or scrap any of my items. Playing on PS4 with friends, some of whom are on PS5 and experiencing the same problems.
Forkbeard84
5 years ago
@goldeagle501 wrote:
I'm currently unable to buy any battlepacks, open any i have already earnt or scrap any of my items. Playing on PS4 with friends, some of whom are on PS5 and experiencing the same problems.
I have the same exact problems starting from this morning. Can not open any packs despite gettting plenty of them appearing out of thin air in my account. We were talking about this in the Battlepack Bug is Back thread as well.
CaazTheKid
5 years ago
I got on my game today and it says I have x78 battlepacks, but when I try to open them it starts loading for a moment and then nothing happens. I’ve tried restarting my game and even went to a lobby to see if it was a menu glitch but still no avail. Anyone else having this issue after the double xp week?
Forkbeard84
5 years ago
@CaazTheKid wrote:
I got on my game today and it says I have x78 battlepacks, but when I try to open them it starts loading for a moment and then nothing happens. I’ve tried restarting my game and even went to a lobby to see if it was a menu glitch but still no avail. Anyone else having this issue after the double xp week?
Assuming you are on playstation. Yes it appears its a problem for everyone on ps but pc is still ok for opening. So ps is bugged.
cso7777
Seasoned Ace
5 years ago
I played some BF1 today and had 49 battlepacks (???)
I started opening them, but the game bugged out and said I was offline, and this happened several times. I think got 6-7 opened but then gave up because the game was acting weird.
This is on PC.
Forkbeard84
5 years ago
@MLG_HOCK219 wrote:
@themaddrummer_3I also was wondering why I was being spoiled so much with them, I thought I was doing some sort of challenge
Haha, and it looks like the only opening problem is happening on ps4 and not on pc. I've not seen a report on xbox yet.
Forkbeard84
5 years ago
@cso7777 wrote:
I played some BF1 today and had 49 battlepacks (???)
I started opening them, but the game bugged out and said I was offline, and this happened several times. I think got 6-7 opened but then gave up because the game was acting weird.
This is on PC.
Hmm had not heard of that one yet on pc. I had heard pc was getting free packs and could still open them. Your experience is weird and maybe we are all bugged in some bad way.