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ToastiestJeans7's avatar
ToastiestJeans7
Seasoned Newcomer
1 year ago

Battlefield 1 "not able to connect to EA server"

I have tried the troubleshoot solution after talking to a support team member and he has referred me to create a new thread. He believes i have encountered a bug. Help would be greatly appreciated

6 Replies

  • Hello @EthanTJK1,

    This is a common issue that can be fixed by restarting your internet connection and verifying your game files inside of the EA app. Support when its not able to solve the issue recommends players to post the issue here.

    Best regards,

    danisoff

  • ToastiestJeans7's avatar
    ToastiestJeans7
    Seasoned Newcomer
    1 year ago

    Hi Danisoff, thanks for the reply.

    I’ve just tried both of these and the issue hasn’t been resolved. I tried verifying the game files in steam as that’s where I purchased the game. I looked in the EA app and there wasn’t any “verify” games files only on steam.

    Is there any other alternatives that I can try to be able to play online? Or is the last resort is having to re install the game?

    Thank you for taking the time to respond 

  • danisoff's avatar
    danisoff
    Hero+
    1 year ago

    @EthanTJK1,

    You should try launching the game directly from the EA app, after that you can try reinstalling your game (if the issue is not resolved).

    Best regards,

    danisoff

  • ToastiestJeans7's avatar
    ToastiestJeans7
    Seasoned Newcomer
    1 year ago
    @danisoff Tried all these, still not allowing me to go online to the game. What is the next possible solution?
  • danisoff's avatar
    danisoff
    Hero+
    1 year ago

    @EthanTJK1,

    Does this happen in any other Battlefield game? When you play other online games do you experience connectivity issues?

    Best regards,

    danisoff

  • ToastiestJeans7's avatar
    ToastiestJeans7
    Seasoned Newcomer
    1 year ago

    I’ve just downloaded BFV and it’s went online straight away, no problems at all.