Greetings @iluminatethesky !
I got the same answer from EA Support trough chat yesterday. And I contacted instant-gaming.com yesterday also.
They assured me they will give me a new code if I can get the information when (date and hour) was the code activated or redeemed.
In EA support they wouldn't give me the answer, citing this is an old game. I bought the code yesterday, activated the code for Battlefield 1 yesterday,
tried to activate Battlefield 1 premium pass yesterday, I don't see where is the problem in telling me when was the code activated.
I'm in a grey area now and if I can't get help from EA, then who will help me?
Thanks a bunch for any information!
-podganusa
Hey @PODGANUSA,
Unfortunately you will have to go through Instant Gaming like I mentioned before. They will have to issue you a new Code.
As far as finding out how and when the Code for Premium was redeemed, there isn't a way for us to find that out. This ordeal would need to go through Instant Gaming.
I hope you're able to get things sorted.
Thanks 🙂
- iluminate
Thank you very much for your response.
Have a really nice day!
