battlefield 1 premium pass
Hi there, I bought the premium pass yesterday on bf1, but am not able to access the premium content, I.e. maps, guns etc, on all dlcs. The game has registered the premium pass as the premium servers a...
Forum Discussion
EA_David
Community Admin
Community Admin@seanviv For Xbox users regional restrictions shouldn't be a factor, but it's possible.
I think the best way forward is to reach out to Xbox support. They can investigate and discover if there are any issues/conflicts with your owned content.
Hi David, I did get in contact with xbox support, they told me the troubleshooting steps, during this time after removing my gamertag account and signing in again (which my email wouldn't work, had to setup a new one), he just got blunt and said to contact the developer of the game (Dice/EA) and see if they could help. I've contacted both now, and can't get a refund too. So I've just wasted my money.
- EA_David
@seanviv Unfortunately I fear that we may need to bounce you back to them, from what I can see your game ownership isn't showing up properly on our end.
I'd be interested if you can create a 2nd account on your Xbox and use that to play the Premium content via game sharing? Also, is your copy of the base BF1 game a disc or digital version?@EA_David Yeah my game is the disc version, i think thats what xbox said, that the game wasn't showing up, that I didn't have the base game or something. Apologies for uploading the photo here, couldn't upload otherwise.
EA_JasonEA SPORTS FC™ Team
This issue is usually caused by the Premium Pas not being downloaded and installed. The Premium Pass is a separate download that has to be downloaded and installed. Try searching for Battlefield 1 Premium Pass in the Xbox One Marketplace. A download button should be available.
You could also try downloading the Premium Pass via the website.
