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8558e60cc0a25305's avatar
8558e60cc0a25305
Seasoned Newcomer
31 days ago

Battlefield 1 (Sound Problem)

Hello,

I purchased Battlefield 1. When I open the game on my computer, I can hear the game music on the main menu. However, when I enter multiplayer mode, there is no sound. I have both a Creative Audigy sound card and an onboard sound card, and I experience the same issue with both. My drivers are fully updated. I am not using any antivirus program. Whatever the issue is, when I open and close the game, there is no sound at all. When I close the game and return to Windows, I no longer receive sound from YouTube or other applications. This issue only occurs after launching the game.

5 Replies

  • Hello,

    I purchased Battlefield 1, and when I launch the game, I can hear the music in the main menu. However, when I enter multiplayer mode, there is no sound. I have both a Creative Audigy sound card and an integrated sound card, and I experience the same issue with both. My drivers are fully up to date. I don't use any antivirus software. Regardless of the issue, after launching and closing the game, there is no sound. When I exit the game and return to Windows, there is no sound from YouTube or other applications either. This issue only occurs after launching the game.

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    27 days ago

    Check the volume mixer settings in Windows. Make sure Device is set to the correct speaker output. Right click on the speaker icon in the bottom right corner of Windows Desktop to access volume mixer.

  • This appears to be a issue with the recent update to the anti-cheat.  It is conflicting with sound devices in which you lose audio and the only fix is to reboot.  For example, my Creative X-Fi Titanium HD works perfectly fine all day, but when I boot up BF1 or BFV, within moments the audio drops out.  BF4 which doesn't use EA Anti-cheat (Punkbusters instead) has no issue.  Others are experiencing this issue and we seem to have pinpointed to it starting the same time they pushed an update to EA Anti-cheat.  No word from EA.

  • 8558e60cc0a25305's avatar
    8558e60cc0a25305
    Seasoned Newcomer
    26 days ago

    When I start the game, I am able to hear the sound initially. However, when I enter multiplayer mode, the sound works for about 5-10 seconds before completely disappearing. Even if I close the game and return to Windows, all system sounds are gone. The only way to restore the sound is by restarting the computer.

    I have followed all the suggested settings correctly and even configured the output for just a single sound card. Despite trying various solutions, I am unable to resolve the sound issue.

  • Yes, I also have a Creative Audigy sound card. The onboard sound card appears as Realtek. Even though I disabled it, the issue still persists. Whenever a module is activated within the game, both the game and Windows sound completely disappear. It seems that waiting is the only solution.

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