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Founding3920's avatar
Founding3920
Seasoned Newcomer
2 months ago

Battlefield 1 unexpectedly banned, appeal pending – should I buy the new game?

Hi everyone,

I'm hoping someone here can give me some advice, because I'm honestly pretty confused right now.

 

Here's my situation:

•My Battlefield 1 account was banned on July 12.

•I submitted an appeal right away. The case itself was marked as closed on July 24.

•BUT my Penalty History page still shows "Your appeal is pending" to this day.

•I never got a clear reply saying whether my appeal was accepted or rejected. 😐

 

So I have two questions:

1.Is there still any chance my Battlefield 1 ban gets lifted? Has anyone been in a similar situation where the case was closed but the appeal still showed pending?

2.I was planning to buy the Battlefield 6, but honestly, after getting banned for no clear reason, I'm worried the new game will end up the same way. Should I be concerned?

 

I'm willing to cooperate fully with any investigation, and I just want some clarity before I decide whether to buy the new game.

any advice is appreciated🙏

9 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey Founding3920​,

    I'm a little confused about the state of your dispute. Could you share a screenshot of the state of your ticket? Hopefully that'll give me a better idea of what exactly is happening here.

  • Founding3920's avatar
    Founding3920
    Seasoned Newcomer
    2 months ago

    Sure, here is the screenshot of my Penalty History page. It still shows "Your appeal is pending" even though my case was closed on July 24. Please let me know if you need anything else.

     

  • Just to answer this in the meantime:

    2.I was planning to buy the Battlefield 6, but honestly, after getting banned for no clear reason, I'm worried the new game will end up the same way. Should I be concerned?

    I think it'd be worth handling the appeal before buying BF6, just in case the appeal isn't successful and you're not able to play BF6 either.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Founding3920​,

    Hmmm, this is an odd one. It looks like your appeal was denied, which is why they closed the ticket and you're still banned, but I'm not sure why it says that your appeal is still pending. You may need to submit another dispute if you can.

  • Founding3920's avatar
    Founding3920
    Seasoned Newcomer
    2 months ago

    That is exactly the problem I am facing right now. I am unable to submit a new dispute while the appeal still shows as pending — the system does not give me that option at all. I even thought the result just needed time to sync, so I waited an extra 10 days after my case was closed, but the page still shows "Your appeal is pending" and I still cannot submit a new one.😭

  • BlackFury_XP's avatar
    BlackFury_XP
    Seasoned Vanguard
    2 months ago

    Your account was probably banned for cheating in Battlefield 1. Personally, I hope you never get to use it again. You cheaters are exactly the reason why a great game like BF1 was ruined for so many players. If you can’t play fair, you have no place in the gaming community.

  • Founding3920's avatar
    Founding3920
    Seasoned Newcomer
    2 months ago

    I understand why you might think that, but I did not cheat. I have never used any cheat in any PVP game. And I am just a new player with about 60 hours of BF1 playtime. My K/D is only 0.6 and my KPM is only 0.4😭. Honestly, if you look at my stats, they clearly don't look like the stats of a cheater.

  • Just for my own information .................... what was your BF4 player name ??

  • Founding3920's avatar
    Founding3920
    Seasoned Newcomer
    2 months ago

    I have never played BF 4. I only started playing FPS games in 2023. Since then, I have bought BF 5, BF 2042, and BF 1.