BF1 fails to launch at all and always crashes (Error 0x186A1)
I have tried the following: Reinstalling the game fully Launching the game, anti-cheat and EA apps in administrator mode (and W8 compatibility mode) Moving the EA app to the same drive as the game install Moving the game installation from Steam to EA only Installing all of the video files (I can't remember their name) individually. Repairing the game and EA anti-cheat repeatedly. Adding the game and anything to do with EA to Windows Defender exceptions.
Battlefield 1 crashes
Hello EA Support Team, I am experiencing a persistent issue with Battlefield 1 where the game crashes silently immediately upon launch (screen goes black for a second and returns to the launcher) since the recent EA Anti-Cheat update. I am launching the game via Steam/EA App on a modern Gigabyte laptop. Here are my system specifications: CPU: Intel Core i5-12500H RAM: 40 GB OS: Windows 11 (Core Isolation / Memory Integrity is turned OFF) Laptop Model: GIGABYTE Series I have already tried the following troubleshooting steps with no success: Completely reinstalled the game and verified file integrity on Steam. Fully reinstalled EA Anti-Cheat from the game directory as an Administrator. Cleared the EA App cache and re-registered the anti-cheat service. Disabled antivirus/firewall software during launch. Confirmed that Memory Integrity (Core Isolation) is fully disabled in Windows settings. Please note that other EA titles, including Battlefield V, Battlefield 6 , and FC 26, run perfectly fine on this exact same system without any crashes. This indicates that the issue is strictly isolated to the recent Battlefield 1 anti-cheat implementation. The issue seems to be a kernel-level conflict between the EA Anti-Cheat driver and the firmware/Kernel DMA Protection on this specific hardware configuration, causing the game to close silently without generating any error codes. Could you please investigate this compatibility issue for Gigabyte laptops with 12th-gen Intel processors? Thank you,
Missing reward
Hello to everyone! As usual I don't use forums or contacting support via email because of slower replies as in the chat, but for some reason I can't use it right now. So, I started replaying singleplayer campaign in BF1, but now at 100%. First warstory completed, I have my skin reward, but after completing second one I had notification of unlocking skin, but I can't choose it, so I didn't receive it. P.S. maybe someone had this too: BF1 is the only of my BFs where I didn't get veteran dogtag. I chated with support many times years ago, but everyone said that he can't give ingame content (but one advisor game me CTE Veteran dogtag and tried to prove me that he gave me VETERAN dogtag and case was solved, by the way I hadn't CTE). Dear technical support, if you have ability to give some dogtags, so I think you can give the others?
Where are servers in EU - Empty or 300 in ping - bug?
Hi, I live in Scandinavia and have 500/500 mbit internet connection. I've always had 15-20 full servers with ~30 in ping. So quite good stat for playing. Using PC with powerful hardware + fully updated Windows OS + powerful router. Wifi signal is strong and downloading speed yields a lot of megabytes per second. I don't know what happened lately with either Windows 11, the EA app after updates or the Battelfield 1 app, but I get MAX 1 or 2 playable servers when refreshing. Not using any filters. Playing other games e.g. Hell Let Loose, gives lots of servers with low latency. But in Battlefield 1, suddenly every server has either 300 in latency/ping with no players, or 1-2 servers with 2 players and the other one 60+. It does not make sense. Number of players one hour ago was 5,882 according to Steamcharts.. Any one else experiencing the same? I noticed this a month ago, but this still persist, hence the post.
Battlefield 1 unexpectedly banned, appeal pending – should I buy the new game?
Hi everyone, I'm hoping someone here can give me some advice, because I'm honestly pretty confused right now. Here's my situation: •My Battlefield 1 account was banned on July 12. •I submitted an appeal right away. The case itself was marked as closed on July 24. •BUT my Penalty History page still shows "Your appeal is pending" to this day. •I never got a clear reply saying whether my appeal was accepted or rejected. 😐 So I have two questions: 1.Is there still any chance my Battlefield 1 ban gets lifted? Has anyone been in a similar situation where the case was closed but the appeal still showed pending? 2.I was planning to buy the Battlefield 6, but honestly, after getting banned for no clear reason, I'm worried the new game will end up the same way. Should I be concerned? I'm willing to cooperate fully with any investigation, and I just want some clarity before I decide whether to buy the new game. any advice is appreciated🙏
