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Anonymous's avatar
Anonymous
12 years ago

Battlefield 2 Complete Collection

Hi Support

I had bought Battlefield 2 Complete Collection. How do I transfer license from my previous to my current account.

I had tried to redeem code at origin but it was not accepted.

Pls help

Thanks.

Regards

Benny

2 Replies

  • Hello,

    For my understanding you bought BF2 compleet on a diffrent account that you use now. I dont think that you can switch game license codes between accounts. Please try to contact EA live chat and they might do this for you manualy.

    I will see you on the Battlefield!
    Koen

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  • Anonymous's avatar
    Anonymous
    12 years ago

    First, we are not EA support. This is a community based board (Community Managers are not Game Advisors).

    Second, you can not transfer your game from one account to another. All codes are tied to the account you first registered your game on, there is no way to transfer it.

    You can however merge your accounts into 1. By doing this, you would be sacrificing your account and the 2 would become 1. To do this, contact support and follow this steps:

    Note: Agent will tell you exactly what this will do and what are the good and bad stuff.

    For this, you will need to contact Origin/EA support. They will gladly help you, with this problem. To contact them, see the steps below: 

    *Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

    Click the following link and log in: https://help.ea.com/en/

    Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.

    On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.

    If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.

    Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.

    You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.

    After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be glad to help you.

    If this helps, please click the white XP button and to give me some XP.
    If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.

    EDIT: Above post is incorrect, support can not transfer codes from one account to another.

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