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Scott1shh's avatar
Scott1shh
13 years ago
Solved

[Battlefield 2142] Can't Redeem Battlefield 2142 CD Key on Origin

My friend has asked me to start playing Battlefield 2142 again with him, i have the original dvd + manual with the serial number. However when i try to redeem the code on origin it tells me the se...
dilydaly123's avatar
dilydaly123
4 years ago

I recently tried this route, both with phone call support and live text chat report.

They verified my account, my serial, and I attached photo verification that I owned the physical deluxe edition of the game.
Both of them state that they are unable to add the game to the account (as in "we are clicking the button to add it to your account and it is telling us we cannot" or "it should be in your library now").

I wanted to add 2142 to my account, even if the official service is unavailable because it it may influence beta selection for 2042, and also it is just nice to have it all in one location.


Is it possible for you to check into this? I can provide the case number if needed, and the transcript for the text support.



P.S. apologies for the necro, but this post was my first result when looking up how to add 2142 onto Origin, and I wanted to verify that the method is still valid.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @dilydaly123 for issues such as this you will need to speak with our live support team as we are unable to assist with account based issues on AHQ.

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Finally, you can choose to request a callback or begin a chat.

    Darko

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