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MacGyver27SK's avatar
MacGyver27SK
6 years ago
Solved

Battlefield 3 crashes when clicking video settings in game

Battlefield 3 crashes when clicking video settings in game - every time!! Reinstalled the game and the same. Drivers are most recent. Did not happen on windows 7. Upgraded to 10 and everytime it cras...
battlefield 3
  • vice350z's avatar
    vice350z
    6 years ago

    I figured it out. I use a Sony 4K TV as my main screen. I unplugged the HDMI for that and had my Dell monitor (connected to Display Port) set up as my main screen. Only then was I able to get into the Video settings without crashing, set it to "windowed" like I wanted and then connected back to my Sony TV. 

    Weird...why would be connected to a TV cause video options to crash the game. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @vice350z. 

Were you able to try setting up a Clean Boot? Are you still running into the same issues when you're trying to open up the video settings? 

/Kent

vice350z's avatar
vice350z
6 years ago

I figured it out. I use a Sony 4K TV as my main screen. I unplugged the HDMI for that and had my Dell monitor (connected to Display Port) set up as my main screen. Only then was I able to get into the Video settings without crashing, set it to "windowed" like I wanted and then connected back to my Sony TV. 

Weird...why would be connected to a TV cause video options to crash the game. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @vice350z 

    That is pretty weird. I don't think I've ever encountered that before. I'm glad to hear that you were able to figure out a workaround. 👍

    /Kent

    • HeavyHemi1's avatar
      HeavyHemi1
      4 years ago

      Not a work around if you don't have another monitor. How about a  fix so I can use my paid for content?

    • mrBagelBoss's avatar
      mrBagelBoss
      4 years ago

      I myself have this problem also and came to be dissapointed by you. That didn't help or answer the person's question. You ignored them and only engaged to someone else with an unrelated workaround.

      Can you actually try to help or fix this issue?

      Fitting for what I'd expect from EAs support people I guess. 

  • kingmustard's avatar
    kingmustard
    New Novice
    3 months ago

    I am having the same problem in 2025.

    7800X3D, 3080, 32 GB RAM, Windows 11.

  • Sashus27's avatar
    Sashus27
    Seasoned Newcomer
    3 months ago

    Same problem on my PC.

    Windows 10 Pro, 32GB RAM, RTX 3050 4GB, Intel i5 7600K

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