@grumpycat60 That is a recent common problem with multiple entries in this forum. The mods will probably move your post to an old entry which talks about this issue (even tho they aren't the same and you clearly have done something about it). I have the same issue, i can play BF4, BF5 and even BF3 before but now nothing happens to the game and it doesn't launch. The bit you spoke of the "Play" button not working its because the thread of the BF3Helper is still open so the Origin Launcher detects as you are "in the game" even though the game itself is not open. You can fix that by going to task manager and closing off the thread of BF3Helper (Win10 is under "Origin"). Besides, nothing much I've done fixed it, I will leave a list of the things I've done and what I have told the EA Help team.
I suggest you to talk to EA Support in Twitter or Facebook (search for Help EA) as they answer and can try some stuff to see if it fixes. There's a whole list of generic fixes which everyone will suggest you but in the end there's no precise fix.
The last time I checked they admitted that it was a common issue among BF3 players and that their team was working on fixing it. I requested them to acknowledge it in their twitter as to show players they were working on it but they just ignore it and forward you a link to the answer.ea.com for you to "meanwhile search for alternatives". I just got tired, bought BF4 Premium for 9 EUR (it's on sale till 25th of Feb) and started playing the game.
Best of luck for you with it and honestly, expect a few more weeks, maybe months of nothing till it somehow fixes itself after a random update they made :D
With regards to the game
- Repaired using the Origin launcher
- Uninstall and install 4 times
- Run on campatibility mode (Windows 8 and 7)
- Run as admin
- Launch the campaign or co-op mode (does not launch)
- Anti-cheat PunkBuster repaired and reinstalled multiple times
- Killed the processes, reinstalled and tried to run
- All my drivers are up to date
With regards to Origin launcher
- Installed and Uninstalled 3 times
- Changed saving on the cloud and other options to no success
- Checked the versions, everything is up to date
- Cleared the cache as according to the Helper/Ticket system requested me
With regards to the browser server joining system
- Tried multiple browsers, microsoft edge, chrome and mozilla
- Deleted the cookies
- Tried to launch other game modes (no changes)
I have Battlefield 4 and 5 on my PC as well and I can play them with no problems. I used to be able to play it with no problems but since I merged my accounts I cannot launch the game.
I can see, through the Task Manager, that sometimes the game actually launches but it closes with NO ERROR MESSAGES after 2 seconds.